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    O365 Client Technology Analyst

    The Judge Group, Inc.
    Herndon, VA 20170
    Full-time
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    Job Description

    Location Herndon, VA Salary 20-27hour W2 (No C2C) Description O365 Client Technology Analyst W-2 Only (No Corp to Corp) Herndon, VA (Local candidates only) 20-27hour pay rate We are seeking a technician with a solid Office 365 skillset as well as soft skills. The job requires working from the frontline to the CEO and our Herndon office houses most of the company's VIPaposs. While the job is mainly remote based and covers our entire user base, at this time, 1-2 daysweek onsite work is a requirement. The position is largely breakfix for end users. Position Summary The Client Technology Analyst is responsible for providing technical support for all PC computing requirements and to evaluate, recommend and implement required changes and enhancements. These responsibilities encompass the entire end user computing environment, and include all workstations, printers, peripherals, and productivity. POSITION RESPONSIBILITIES Operational Work Install and support Intel PC-based hardware and software operating systems on a Microsoft Windows clientserver production environment. Provide ongoing hardware and software support to users and Information Systems staff, for both end user computing and development environments. Responds to client inquiries concerning systems operation and diagnosis system hardware, software, and operator problems. Provide desktop application support and productivity. Determine and implement changes and enhancements to facilitate current and future technical requirements. Provide assistance with the installation and maintenance of telephony system. Maintain inventory of all computing hardware and software and help ensure that the company is in compliance with all software licensing requirements. Repair or return all defective or damaged equipment to the appropriate vendor and track status to ensure return of equipment. Facilitate the return of any off lease equipment per leasing schedules and return equipment to vendors. Strategy Work Maintain up-to-date working knowledge of computing hardware and software. Instructs users in use of equipment and software. Coordinates activities with Desktop, Service Desk and other Infrastructure teams. Maintain vendor contacts and relationships to ensure timely and effective resolution of problemsfailures. Responsible for creating, maintaining, and updating technical documentation as pertains to the end user computing environment. REQUIRED QUALIFICATIONS-Education Bachelor's degree or College diploma in Computer Science and Related practical business experience. Experience At least two years' experience with implementation, troubleshooting and monitoring in a networked PC environment. Two or more years' experience in installation, configuration, and support of end user PClaptop equipment. Experience with Compaq hardware and utilities. Experience with HP desktops notebooks. Experience with Windows 10 Office 2016. iPhone iPad support experience. Experience with systems management software, preferably SCCM Service Now. Experience with asset management and processes, preferably System Center. DHCP, WINS, Exchange, and virtual private networking. OfficeWindows 365 (cloud infrastructure) Please send qualified resume to Contact mailto?subjectO36520Client20Technology20Analyst This job and many more are available through The Judge Group. Find us on the web at www.judge.com httpwww.judge.com
    Posting ID: 598535138Posted: 2021-01-13