Mostly remote , may have to go to main office I Parsippany NJ on occasion Our client works on Fed State gov applications , must be or Perm Resident for this role Seeking an entry level IT support tempintern to come on board as soon as possible. This assignment will likely be 6+ months. Primary location for this individual should be in commutable distance to Parsippany, NJ office. I believe they will be mostly remote but may need to come into the office sometimes and for training. This will be full-time (40 hrs per week). . IT Support Intern Primary Responsibilities and Duties Administer and monitor Endpoint Management, Email Systems, Security Management, Antivirus, Spam, Filtering, Patch Management, User Account Management, Internet Access, Computer Systems and Applications Support and Documentation. Assist with VOIP telephone systems technology and implementation. Assist with monitoring and installing upgrades, updates, and patches of hardwaresoftware to latest versions. Provide helpdesk support via phoneticket system. Identify, research, and resolve issues and escalate when required. Document, track, monitor, and follow-up with internal clients. Set up and configure equipment and handle repairs on existing hardware and equipment. Assist implementation team with technology projects or key firm-wide initiatives. Minimum Education andor Experience Requirements Must be enrolled in undergraduate or graduate school program Working towards degree in Computer Science, Information Technology or related degree is desired. Experience with network and service support or related IT experience is a plus. Knowledge of Microsoft Windows (e.g. Windows 7 and 10), MS Office, PC hardware and peripherals. Ability to communicate technical issues clearly and concisely, including configuration and problem resolution information to end users and peers. Must be passionate about learning new technologies and growing technical skills. Ability to coordinate and complete multiple tasks and projects simultaneously Required Knowledge, Skills and Abilities Excellent verbal and written communication skills. Strong computer skills. Strong attention to detail.
Posting ID: 598770119Posted: 2021-01-13