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Field Service Engineer

International Display Systems, Inc.
Herndon, VA 20170
Full-time, Part-time
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Job Description

Job Description

JOB DESCRIPTION:

1.1 Design/Build Systems Integration Firm is seeking a full-time Field Service Engineer/Technician to be based in the Washington, DC Metro Area, and supporting clients in the Mid-Atlantic Region and nationwide. Opportunities to grow into a Field Service Manager/Project Manager.

1.2 The ideal candidate will have at least 2-5 years of IT Management/IT Field Service Experience with an Associates or Bachelor's Degree. Construction Site Superintendence and OSHA Safety Certifications a plus.

1.3 Candidates must possess a strong work ethic, communication and organizational skills and the ability to complete projects on schedule, within budget and to the quality of workmanship specified.

1.4 Travel is a necessary part of this job.

JOB DUTIES & RESPONSIBILITIES:

2.1 Build, test, and image servers/workstations/PC, network equipment, and audio/visual devices. Deploy new systems to job sites and field/site test with Quality Assurance/Control to confirm proper operation and compliance.

2.2 Preventative Maintenance: Pro-actively monitor system software operation and logs, servers/workstations/PCs operation and logs, network equipment and audio-visual equipment to confirm proper operation and to limit Corrective Maintenance Work Orders.

2.3 Corrective Maintenance: Receive, Respond, Troubleshoot, and Closeout Service Work Orders using remote access tools and with on-site support.

2.4 Direct and monitor the activities of the Subcontractors, Suppliers, and On-Site Labor. Possess a thorough understanding of the Construction Documents, Specifications, General Contract, Subcontracts and Purchase Orders.

2.5 Assist the Project Manager/Field Service Manager to maintain the Project Schedule.

2.6 Help ensure internal and external Quality Control Procedures and ensure/enforce Subcontractor adherence to the Construction Documents and Specifications.

2.7 Inform Project Manager/Field Service Manager of changes to site conditions that may impact the Scope of Work and/or Change Orders.

2.8 Meet and communicate with Project Manager/Field Service Manager, informing them of overall progress and answering their questions.

2.9 Verify layouts and that each Subcontractor has properly completed their contractual requirements.

2.10 Assist with Scheduling and coordination of material deliveries and to check quality and quantities to ensure accurate compliance to the Plans and Specifications.

2.11 Ensure the work is being performed Safely and all Safety Protocols are followed. NOTE: SAFETY EXPERIENCE AND OSHA CERTIFICATIONS A PLUS.

2.12 Promote a clean and cooperative work environment where all construction debris is properly disposed and materials are kept organized and properly secured.

2.13 Cooperate with, and direct when necessary, the activities of the inspection agencies.

2.14 Ensure that all required permits or licenses have been obtained, and that construction signage is properly posted and fencing is properly installed and secured.

2.15 Create punch-lists and communicate that information to the Program Manager and the Subcontractors.

2.16 Be proficient in using Microsoft Excel, Word, and Project (or equivalent scheduling software) and Adobe Acrobat.

NOTE: A STRONG IT BACKGROUND IS A PLUS. AFTER CONSTRUCTION, THERE WILL BE ON-GOING IT MANAGEMENT & SERVICE RESPONSIBILITIES.

Please send us a copy of our resume along with a list of project references, past roles and responsibilities, and related job skills.

We look forward to hearing from you!

Company Description

International Display Systems, Inc. (IDS), a Systems Integration House, was founded in February
1982. Our principal business is the engineering, installation, and maintenance of Passenger
Information Display Systems (PIDS), ADA-Compliant Audio/Visual Wayfinding Systems, Public
Address Systems, and Web-Integrated Solutions in/for the Global Transportation Marketplace.

IDS is a general contractor with over 38 years of experience both priming large design-build
construction projects and providing specialty systems integration services. Our projects typically
average between $250K-$4 Million, but have been as large as $7 Million (i.e., Denver International
Airport & Washington Dulles International Airport) and $7 Million (i.e., Amtrak Philadelphia 30th
Street Station).

IDS is a financially strong corporation. We have a completely unencumbered $4 Million Line of
Credit at Fifth Third Bank. We also have a $30 Million Aggregate Bond-Rating with the A+ Rated
“The Guarantee Company of North America USA.” We also meet and/or exceed the General
Liability Insurance Requirements, as well as, the Professional Liability Insurance Requirements.
Each of our last two years have set new corporate revenue records. IDS is a financially strong
corporation.

IDS’ talented staff of program managers, project managers, systems engineers, network
administrators, and field service technicians/engineers design and certify Division 1-28 plans and
specifications. We professionally manage schedules and resources for all phases of construction,
with a consistent emphasis and application of program management, safety management, and
quality assurance and control. We also provide a full array of efficient and effective preventive
and corrective maintenance services for our customers, via our 24x7 help desk and both 24x7 onsite and/or on-call SLA’s.

With Corporate Headquarters in Dayton, Ohio, IDS also supports Service Centers and Construction
Offices in Chicago, Nashville, New Orleans, Philadelphia, Pittsburgh, and Washington, D.C.
Additionally, IDS has a Regional Office in Herndon, Virginia. Further, IDS has established
partnerships with Tradespeople across the USA for extended service support.
Posting ID: 607415584Posted: 2021-02-26