1.1 Design/Build Systems Integration Firm is seeking a full-time Field Service Engineer/Technician to be based in the Washington, DC Metro Area, and supporting clients in the Mid-Atlantic Region and nationwide. Opportunities to grow into a Field Service Manager/Project Manager.
1.2 The ideal candidate will have at least 2-5 years of IT Management/IT Field Service Experience with an Associates or Bachelor's Degree. Construction Site Superintendence and OSHA Safety Certifications a plus.
1.3 Candidates must possess a strong work ethic, communication and organizational skills and the ability to complete projects on schedule, within budget and to the quality of workmanship specified.
1.4 Travel is a necessary part of this job.
JOB DUTIES & RESPONSIBILITIES:
2.1 Build, test, and image servers/workstations/PC, network equipment, and audio/visual devices. Deploy new systems to job sites and field/site test with Quality Assurance/Control to confirm proper operation and compliance.
2.2 Preventative Maintenance: Pro-actively monitor system software operation and logs, servers/workstations/PCs operation and logs, network equipment and audio-visual equipment to confirm proper operation and to limit Corrective Maintenance Work Orders.
2.3 Corrective Maintenance: Receive, Respond, Troubleshoot, and Closeout Service Work Orders using remote access tools and with on-site support.
2.4 Direct and monitor the activities of the Subcontractors, Suppliers, and On-Site Labor. Possess a thorough understanding of the Construction Documents, Specifications, General Contract, Subcontracts and Purchase Orders.
2.5 Assist the Project Manager/Field Service Manager to maintain the Project Schedule.
2.6 Help ensure internal and external Quality Control Procedures and ensure/enforce Subcontractor adherence to the Construction Documents and Specifications.
2.7 Inform Project Manager/Field Service Manager of changes to site conditions that may impact the Scope of Work and/or Change Orders.
2.8 Meet and communicate with Project Manager/Field Service Manager, informing them of overall progress and answering their questions.
2.9 Verify layouts and that each Subcontractor has properly completed their contractual requirements.
2.10 Assist with Scheduling and coordination of material deliveries and to check quality and quantities to ensure accurate compliance to the Plans and Specifications.
2.11 Ensure the work is being performed Safely and all Safety Protocols are followed. NOTE: SAFETY EXPERIENCE AND OSHA CERTIFICATIONS A PLUS.
2.12 Promote a clean and cooperative work environment where all construction debris is properly disposed and materials are kept organized and properly secured.
2.13 Cooperate with, and direct when necessary, the activities of the inspection agencies.
2.14 Ensure that all required permits or licenses have been obtained, and that construction signage is properly posted and fencing is properly installed and secured.
2.15 Create punch-lists and communicate that information to the Program Manager and the Subcontractors.
2.16 Be proficient in using Microsoft Excel, Word, and Project (or equivalent scheduling software) and Adobe Acrobat.
NOTE: A STRONG IT BACKGROUND IS A PLUS. AFTER CONSTRUCTION, THERE WILL BE ON-GOING IT MANAGEMENT & SERVICE RESPONSIBILITIES.
Please send us a copy of our resume along with a list of project references, past roles and responsibilities, and related job skills.
We look forward to hearing from you!