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          Smart Home Technician

          San Jose, CA 95131
          Full-time, Part-time
          Similar jobs pay $12.25 - $18.46
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          Job Description

          DISH supports 135+ In-Home Services facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for DISH and many other national, household brands.

          We're DISH. We're the ones who pioneered the DVR, commercial-free TV, and live streaming TV with Sling. Based in Colorado, we are founded on the fact that even though technology can help make our lives easier, figuring out what you need and getting it set-up can be complicated - we want to fix that.


          With the most trusted and reliable in-home technicians in the business, OnTech Smart Services™ has expanded our scope from satellite TV installations and repair to a wide range of other in-home technology related services. We help people find the best products to meet their personalized needs, professionally install them, and most importantly, teach them how to use and get the most out of these products.


          At OnTech, we make the Smart Home simple.


          What we offer: 

          • $22 per hour
          • Competitive hourly wage
            • Regular cash incentive for meeting/exceeding performance expectations
            • Non-cash incentive program for on-site sales to customers - as you earn points, you choose from thousands of rewards
          • Paid training, uniforms, cutting edge tools, , device, and fuel card when on the job
          • Unparalleled opportunity - training provided for additional skillsets and products, while helping us build a national, familiar brand
          • Comprehensive benefits package including complimentary DISH and/or Sling TV service, paid time off, medical, dental, and vision insurance, 401K, employee stock purchase program, and tuition reimbursement
          • DISH is committed to putting safety first by providing all personal protective equipment, including masks, gloves, protective eyewear, and sanitizing solutions
          • Additionally, we train our technicians on COVID protocols, stringent cleaning practices and how to limit one-on-one interactions while servicing customers' homes

          What we do:

          • Act as an advocate for the customer - simplify the technological experience by educating customers on the products and services they've
          • Sell - technicians customize the needs of every customer by selling personalized products and solutions while earning valuable incentives
          • Install/upgrade cutting edge technology - relocate power, mount televisions, set up routers, cameras, receivers, whole home connectivity technology, and many more products/services
          • Conduct site surveys - determine the best positioning of equipment for strongest signal reception and conduct in-home assessments to determine which personalized products enhance the customer experience

          Ideal technicians have:

          • High energy, resourcefulness, and ability to multitask
          • An eye for opportunities to sell to every customer
          • Strong customer advocacy skills: friendly, communicative, connected, with a high degree of integrity
          • Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred


          All technicians must have:

          • Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs.
          • Valid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standard
          • Ability to adapt, both in mentality and work hours. Five/six-day workweeks may be required during peak seasonal times


          From versatile health perks to new career opportunities, check out our benefits on our careers website.


          Employment is contingent on successful completion of a pre-employment criminal background check, a drug test, and motor vehicle record.


          Posting ID: 565648779Posted: 2021-01-21