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                          Shuttle Van Driver

                          Snowshoe Mountain
                          Kingsport, Kingsport, TN 37617
                          Full-time, Part-time
                          Similar jobs pay $8.61 - $14.22
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                          Job Description

                          RESORT OVERVIEW, CULTURE AND VISION

                          Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.

                           

                          OUR VALUES

                          Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.

                           

                          Integrity                    Performance                 Environment                   Fun                        Collaboration  

                           

                          POSITION SUMMARY

                          To provide transportation of resort guests within and throughout the resort.

                           

                          ESSENTIAL DUTIES

                          This position is responsible for the following job results.

                           

                          Driving the vehicle provided by the resort - vehicle dependent on type of operator license

                          Performing pre-trip and post-trip inspections, logging all defects, arranging for repairs

                          Maintaining the cleanliness and all safety equipment on the vehicle.

                          Being knowledgeable about the resort

                          Providing informational literature on the vans and dispensing information as requested.

                          Maintaining all safety equipment

                          Participating in a random drug and alcohol-testing program.

                          Using the radios provided for each shuttle following guidelines and using proper radio etiquette.

                          Adhering to the established routes.

                          Provide excellent guest service by being a tour guide.

                          Attend all meetings required.

                           

                          This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

                          Requirements

                          QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

                          Applicant is required to have and maintain a minimum of a class D commercial driver's license

                          Must keep and maintain a valid medical card.

                          Must participate in a random drug and alcohol-testing program.

                          Must be 18 years of age.

                           

                          DIRECT EXPERIENCE

                          Education:  Eighth grade or higher

                           

                          Experience:  3 years driving experience

                           

                          LEADERSHIP

                          Understands business complexities and assumes responsibility for driving change

                          Leads employees or teams of employees to achieve goals

                          Guides employees through periods of change, even during difficult times or in the face of hard business decisions

                          Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability

                          ENGAGEMENT

                          Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box

                          Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not

                          Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention

                          Demonstrates true passion for the job, the resort, and the company overall

                          Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.

                           

                          COMMUNICATION

                          Communicates clearly and appropriately - both orally and in writing

                          Responds to questions or requests in a timely manner

                          Conducts regular one-on-one and departmental meetings to ensure a good flow of information

                          Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered

                          All communication is down home and strives to improve upon a high level of guest service in a friendly manner

                          Proficient in use of technology to include Excel, Word, the Internet, desktop publishing and database management software programs.  Is able to learn quickly those applications not known.

                           

                          DELIVERY

                          Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall

                          Delivers highly accurate end-work product personally and through overseeing others

                          Able to analyze numbers and draw conclusions from statistical information

                          Meets or exceeds financial goals, budgets, forecasts

                          Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate

                          Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests’ expectations

                           

                          FLEXIBILITY

                          Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change

                          Adjusts budgets and reforecasts as needed across the year based on changing business needs

                          Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary

                          Inspires a unified team through understanding was is required for successful, cooperative and fun team success

                           

                          TRAVEL REQUIREMENTS

                          Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver’s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.

                          PHYSICAL DEMANDS AND WORKING CONDITIONS

                          This position may be required to work evenings, weekends and holidays.

                          Mountain Environment:

                          The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...

                          The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.

                          Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.

                          Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude.  Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.

                          Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

                          Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

                          Vision occurs continuously with the most common visual functions being those of near vision and depth perception. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

                          An Equal Opportunity Employer

                          Posting ID: 546015456Posted: 2020-07-14