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    IT Operations Supervisor

    Unison, Inc.
    Dulles, VA 20101
    Full-time, Part-time
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    Job Description

    Job Description

    Unison Software Systems, Inc., a software product and services company in Dulles, VA, seeks an experienced IT Operations Supervisor to deliver operational excellence for multiple offices to provide IT support across the organization. For over 25 years, Unison has been providing Acquisition and Grant Management software products to Civilian, DoD, and Intel agencies in the Federal Government, and to the Federal contractor community. In addition, Unison has a growing hosting and SaaS business for its software products. 

    The Unison IT Operations Supervisor will have the following responsibilities:

    •  Own IT Project Management, including scheduling of resources and prioritization
    •  Manage employees in daily tasks and time tracking
    •  Act as a Subject Matter Expert and escalation point for technical IT issues
    •  Manage Datacenter and Cloud operations
    •  Lead documentation initiatives, including diagrams and Policies & Procedures
    •  Assist the IT Hosting Manager as directed

    Required Experience, Skills, and Abilities 

    •  Strong IT background with experience leading teams in Datacenter or Cloud Operations
    •  Excellent successful project management experience
    •  Strong knowledge of Office 365, Microsoft Server and Active Directory products
    •  At least 6 years Operations experience in an AWS and/or Datacenter environment
    •  Must have excellent written and verbal communication skills
    •  Strong analytical and problem-solving skills required   
    •  Strong enthusiasm and desire to learn

    Desired Skills

    •  Strong knowledge of Linux, network technologies (LAN/WAN, DNS, TCP/IP)
    •  Azure AD, Microsoft ATP, MDM practical experience
    •  Industry certifications: PMP, Microsoft Expert, AWS Associate, Engineer or Architect

    Physical Requirements: 

    Qualified candidates will need to have the ability to lift a minimum of 50 lbs. and be able to move/traverse throughout multiple work facilities.


    Applicants may need to be the subject of a security investigation and may need to meet eligibility requirements for access to classified information, to include U.S. Citizenship


    Posting ID: 583399895Posted: 2021-01-21