Indiana Vein Specialists (www.IndyVeins.com), has an immediate need for an Office Assistant. Position will be cross-covering between our East location in Fishers and our West location in Carmel and will work as part of both the front office and clinical care team.
**To be considered for the position, interested candidates must provide a cover letter outlining your relevant experience and why you feel you are right for this position, along with a current copy of your resume.**
No Phone Calls Will Be Accepted!
The Office Assistant works in tandem with the Indiana Vein Specialists (IVS) clinical care team, while providing support to the front office staff, focused on the patient experience in a respectful and courteous manner. All IVS patients are greeted with a smile and made to feel welcome and comfortable. A friendly and polite approach is expected whether on the phone or assisting a patient in person. Being team oriented as the office assistant is a key part of both the front office and clinical care teams. The successful candidate will thrive on providing outstanding customer service, along with showing kindness and patience on a daily basis.
Knowledge of EHR software and practice management software is a plus
Knowledge of computers and proficiency in using word processing, spreadsheets, and email
Knowledge of appointment scheduling guidelines
Knowledge of business office procedures
Knowledge of medical terminology and coding
Knowledge of grammar, spelling, and punctuation to type patient information
Skill in exercising a high degree of initiative, judgment, discretion and day-to-day decision-making.
Skill in identifying problems and recommending solutions.
Skill in preparing/maintaining medical records, writing reports and responding to correspondence.
Skill in multi-tasking between clinical and office duties.
Skill in stocking patient rooms and recognizing supply needs.
Ability to speak clearly and concisely.
Ability to read, understand and follow oral/written instruction.
Ability to sort / file data by alphabetic or numeric systems.
Ability to establish and maintain effective working relationships with IVS staff, referral physicians and their staff, IVS patients, and IVS vendor relationships.
Ability to maintain the strictest confidentiality.
Ability to read, interpret and apply corporate policies and procedures.
Ability to set priorities among multiple requests.
Ability to communicate clearly to and interact effectively with IVS personnel at all levels;
Ability to maintain quality control standards;
Ability to react calmly and effectively in emergency situations.
Ability to travel between two locations, one on the East side of Fishers and the other on the West side of Carmel. Additional travel to IVS supported sites is also a possibility.