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Administrative Assistant

Mosquito Joe of Montgomery County
Gaithersburg, MD 20877
Full-time, Part-time
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Job Description

Job Description

Administrative Assistant /Client Services Consultant, Mosquito Joe/About Us

Mosquito Joe of Montgomery County is a fast-growing, locally owned business and we’re looking for an Administrative Assistant/Client Services Consultant to join our team. If you’re an organized, motivated self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you.   Mosquito Joe of Montgomery County is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks and fleas. We're a locally owned, successful company and part of the broader Mosquito Joe franchising family, a nation-wide system of independent business owners.  We are proud of the unique and fun company culture we've built as we've grown over the years - and we want you to join us! 
Job Description

Our perfect candidate is a master multi-tasker, with customer-service experience who also has excellent communication skills and an upbeat attitude.  The lucky person in this position supports the business owners and the office manager and engages with customers to provide information in response to service inquiries, concerns and requests about products and services.  The Administrative Assistant/Client Services Consultant must be experienced interacting with customers (both via email and phone) and comfortable with computers, general office tasks, and excel at both verbal and written communication. 

Administrative Assistant/Client Services Consultant Responsibilities 

  • Perform tasks as assigned by the Office Manager
  • Manage and execute customer sales process via phone and online sales channels (no cold-calling)
  • Interact with customers either by telephone or email to respond to customer inquiries and resolve complaints
  • Set up new and modify existing customer accounts
  • Direct requests and unresolved issues to Office Manager
  • Keep records of customer interactions and transactions
  • Maintain customer databases

Administrative Assistant/Client Services Consultant Qualifications
 
  • High school diploma, general equivalency diploma (GED) or equivalent
  • Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)
  • Ability to type accurately 
  • Knowledge of administrative procedures
  • Phone sales experience preferred, not required
  • Outgoing and personable with strong interpersonal skills
  • Excellent communication skills - verbal and written
  • Listening skills
  • Friendly and Team Player 
  • Customer service orientation
  • Adaptability 

This is a Seasonal (February - October) Full-Time position with a salary of $16 - $18 per hour based on experience, plus bonuses. There is a possibility for longer term full-time employment and also an opportunity for increased compensation following a 2 month performance review.  

Notice

Mosquito Joe LLC is the franchisor of the Mosquito Joe® franchised system. Each Mosquito Joe® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mosquito Joe LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mosquito Joe LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mosquito Joe® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mosquito Joe LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mosquito Joe LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Posting ID: 608927354Posted: 2021-03-04