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Network Engineer Principal Technical Specialist


Herndon, VA 20170
7.3 miles Full-time, Part-time

Systems Engineer with Security Clearance

Illuminate Operations Inc.
Herndon, VA 20170
Full-time, Part-time
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Job Description

Overview Systems Engineer We are seeking a talented and energetic Systems Engineer who will interface with customers on a regular basis and provide technical leadership for key company projects. Key areas of support include conducting site surveys; system planning, installation and commissioning; system support and troubleshooting; on-site system consulting, telephone support, testing, documentation and in some cases providing technical support for pre-sales efforts for Illuminate GSM, UMTS and LTE network monitoring systems. The successful candidate is expected to work well on his/her own and within the broader Illuminate organization. The successful candidate will work at the customer's site in Northern VA, remotely (at home office) and/or the Herndon, VA office Responsibilities * Participate in customer-facing meetings to review operational status of deployed systems
* Install, configure and maintain reliable operation of systems. Install and upgrade server components and software, manage virtual servers and integrate automation processes
* Oversee performance of systems and troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing resolutions, and assessing associated risks
* Support system installation activities; e.g., breaking out packages and installing equipment; creating installation drawings and/or instructions, managing cables (e.g., fiber, coaxial and twisted pair); installing initial OS and application software; developing as-built documents; configuring initial system and checking equipment for proper operation. Locations for equipment installation are international and often require travelling on a quarterly basis - two to six weeks in duration
* Provide local and/or remote support for network planning, lab testing, lab support, troubleshooting and system administration support for systems deployed in the field or in customer lab facilities
* Provide multi-level on-site customer training for conducting site surveys, planning and installing system functionality and system operation
* Support sales personnel in pre-sales activities for new business opportunities
* Write how-to documents and knowledge-based articles
* Assist with subcontractor development efforts
* Occasionally provide 24/7 support Qualifications * Active or current TS/SCI (U.S. citizenship required)
* Currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position
* Bachelor's degree in computer science, information systems, engineering, mathematics or related field. College degree, in some cases, can be substituted by work experience
* At least four (4) years of relevant work experience in an engineering role with two (2) years of specialized, relevant technical work experience in the areas of telecommunications, systems engineering, systems development, hardware and software development and/or installation system engineering support. Work experience, in some cases can be substituted by college degree
* Demonstrated experience in troubleshooting and solving problems in complex communications systems. Ability to identify and analyze functional and operational requirements, and develop solutions to satisfy emerging needs
* Experience with hands-on rack-and-stack installation, commissioning and maintenance of Telco-grade servers and systems; and, creating install guides and as-built documentation
* Experience working directly with development team to resolve software and hardware problems; and, applying software and hardware patches
* Linux / Unix system and network administration experience
* Strong knowledge of networking protocols such as TCP/IP, NAT, routing and switching * Experience with firewall and vpn configuration * Understanding of telemetry; reading/verifying/improving documentation
* Strong interpersonal and communication skills (oral and written)
* Must be able to repeatedly lift objects up to 50 lbs without assistance Preferred Qualifications: * Strong understanding and/or experience in GSM, UMTS, and LTE mobile core network architectures and related hardware, software and protocols
* Working experience with Telco infrastructure: NSS (i.e., MSC, HLR, AUC, VLR, EIR), BSS (BTS, BSC, Common Air Interfaces), OSS (i.e., Inventory Systems, Customer Care/Billing Systems and gateways to transport information), SMSC, SGSN, GGSN and other ancillary components
* Knowledge of the theory and principles of telecommunications (i.e., SS7, telco subsystems design/architecture/implementation/configuration)
* Experience with Wireshark and analyzing logs, stack traces, debug libraries, software/hardware
* Experience with scripting languages and programming; Python, Perl, Shell, VI, C, C++
* Networking and security certifications About Illuminate : Illuminate Technologies accelerates informed decisions with leading edge data analytic capabilities processing security event information in terabit scale telecommunications networks. We provide innovative solutions for public safety, cyber threat detection and legal compliance for critical network infrastructure. Our solutions address network cyber security requirements in 2G, 3G, 4G and 5G mobile infrastructures, virtualized network infrastructures and carrier IP networks. With locations in Edinburgh (Scotland), Herndon (Virginia) and West Lake Village (California), we draw on the talents of the brightest minds in the cloud computing, data analytics and telecommunications systems industries. We combine deep knowledge of telecommunication networks spanning 30 years with the latest technologies in edge computing and machine learning to deliver solutions to customer to meet their demanding needs. Equal employment opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Employment is decided based on qualifications, merit and business needs.
Posting ID: 602943419Posted: 2021-03-01