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        TAC Watch Specialist

        Leidos
        Herndon, VA 20170
        Full-time
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        Job Description

        Description Job Description The EAMS Program is seeking a TAC Watch Specialist to support the Think Analyze Connect (TAC) Program. This position is located in Herndon, Virginia. The ideal candidate will be joining a highly motivated and focused team supporting intelligence analysis around the globe via a centralized service desk. The TAC watch is responsible for actively monitoring systems, ensuring continuous availability of data, and providing analytic support to a global user base on a 247 basis. TAC is a web based analytic support service used to leverage large datasets and aid in the development of predictive analysis within the Intelligence Community (IC). Primary Responsibilities Responsibilities include, but are not limited to Serve as primary point of contact for a large and diverse user base Persistently monitor relevant systems and coordinate escalation of trouble tickets Perform initial triage of suspectedreported issues Work closely with TAC OperationsEngineering staff to coordinate issue resolution and to ensure effective utilization of the software Support content administrationquality control of the TAC query database and User Management Service Troubleshoot user access issues Review and approve user generated queries, account requests, and role requests in accordance with policy Provide analytic support to users through the creation of grids and queries to help support the mission success of the IC Receive, respond to, and properly document user requests Support promulgation of information to the TAC community Assist with the development of team SOPs and SharePoint site Responsible for installation, configuration, administration, support and maintenance of systems, including associated hardware. Duties may include updating to new systems, as well as support on current systems by tuning performance, allocating storage space, and implementing critical system patches. Influences development of solutions that impact strategic projectprogram goals and business results. Recommends and develops new technical solutions, products, andor standards in support of function's strategy and operations. Leads and manages works of other technical staff that has significant impact on project resultsoutputs. Resolves highly complex problems using significant application of technical knowledge, conceptualizing, reasoning and interpretation. Develops solutions that are highly innovative, and achieved through research and integration of best practices. Generally recognized as a leader in the industry in their area of expertise sought out by others in the area of expertise for advice and guidance Provide expert support, analysis, research, and advice into exceptionally complex problems, and processes relating to the subject matter Serve as technical expert on executive-level project teams providing technical direction, interpretation and alternatives. Perform highly specialized and technical tasks associated with the most current and cutting-edge technologies May serve as a technical consultant to a project or a number projects dealing with area of technical expertise Coordinate with contract management and Government personnel to ensure the problems have been properly defined and the solutions satisfy customer needs Basic Qualifications Prior experience with TAC Bachelor's degree and 8-12 years of relevant experience OR Masters' degree and 6-10 years of relevant experience. Additional experience can used in lieu of a degree. Ability and willingness to work a 247 rotating shift Expertise is in a particular area of Information Technology (e.g., Cybersecurity, Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management). Demonstrated experience supporting and maintaining IT systems Prior experience as an analyst within the Intelligence Community (All Source, IMINT, SIGINT, HUMINT) TSSCI with CI Poly is required. Preferred Qualifications Prior UnixLinux experience DOD 8570 IAT level 2 qualifying certification (Security+, SSCP, etc.) Excellent verbal and written communication Excellent customer service skills Ability to learn on the fly and work in a fast paced environment External Referral Bonus Eligible Potential for Telework No Clearance Level Required Top SecretSCI with Polygraph Travel No Scheduled Weekly Hours 40 Shift Day Requisition Category Professional Job Family Systems Administration Pay Range Leidos is a Fortune 500 Registered information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately 11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com httpwww.Leidos.com . Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here httpswww.leidos.comcareerspay-benefits . Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to mailto . All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
        Posting ID: 596185670Posted: 2021-01-10