We are GR Restaurants LLC, the first large-scale franchisee of the Los Angeles based poke bowl concept, Hoke Poke. Currently, in our first year of operation, GR Restaurants LLC has an aggressive East Coast expansion plan after the opening of our flagship store in Richmond, VA. There are currently three franchisor-owned locations open in the Los Angeles area.
A Team Member is responsible for providing efficient, friendly service to Hoke Poke patrons, as well as maintaining a professional store appearance, in order to ensure complete customer satisfaction and to reflect the high standards set. A team member is directly involved in making the overall customer experience one to remember. With many opportunities to grow along with an exciting brand, GR Restaurants LLC dba Hoke Poke is looking for dedicated team players and provides opportunities to grow professionally.
Answering questions and providing courteous service to customers
Taking and completing orders accurately and efficiently
Politely engaging in suggestive selling techniques to increase store business profitability
Effective use of POS operation for transaction completion
Preparing some ingredients necessary for the service line
Performing sanitation duties in order to maintain an internal and external clean, safe and sanitary shop.
Supervisory Responsibility: This position has no direct reports and no supervisory duties.
The Job operates in a retail restaurant environment. The role routinely uses food preparation equipment including knives, blenders, and food processors. The role uses a computer for the point of sale and cash handling operations.
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, sweeping, bending, kneeling and reaching the entire time scheduled. The employee must frequently lift and/or move items that weigh up to 10 pounds. Frequent repetitive movements during use of the POS system, making poke bowls and serving drinks during a scheduled shift.
Position Type and Expected Hours:
This is a part-time position. Days and hours of work vary by schedule. Evening, night and weekend work is required as schedule demands
Excellent customer service skills
Excellent communication skills
Basic mathematical skills, enough to handle various sums of money, required
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, Responsibilities and activities may change at any time with or without notice.
Posting ID: 56463125Posted: 2020-07-14