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                    Assistant Manager

                    Dunkin'
                    740 Branch Ave., Providence, RI 02904
                    Full-time
                    Wage:42,000-48,000 yearly
                    Refer friends, get paid!

                    Job Description

                    Summary:  The Assistant Manager generally supports the Restaurant Manager in their efforts to develop and lead a team of dedicated people that strive to provide exceptional customer service.  The Assistant Manager will support daily operations and have the overall responsibility of directing operations in the absence of the Restaurant Manager.  They will participate in many facets of management, including but not limited to, recruitment, training of staff, customer relations, food and beverage preparation, team management and retention, enforcement of company policies and procedures, and much more. 

                    Dan’s Management Company offers a comprehensive paid training program for all managers.  We provide the tools and ongoing support to build a successful career.

                    Why Work for Us?

                    • Competitive Salary, Opportunity for growth, Five Day Workweek
                    • Paid Time Off; Vacation – Up to 4 weeks Depending on Years of Service plus Personal Days
                    • Medical, Dental and Vision available to all full-time Employees
                    • Discounted online tuition at Southern New Hampshire University for select programs
                    • Health Saving’s Account with Employer Contribution
                    • 401(k) Retirement Plan with an Employer Matching Program
                    • Voluntary benefits including Life Insurance, Short Term Disability, Critical Illness and Accident Insurance.
                    • Free coffee, Donuts and an Employee Meal during shift.

                    Essential Job Functions:

                    • Maintain Dunkin’ brands and the Company’s standards, policies and procedures.
                    • Maximize profitability and hit sales goals by controlling food, beverage and labor costs.
                    • Maintain a healthy, safe and secure environment by following and enforcing food safety, safety and sanitation guidelines and comply with all applicable State and Federal laws.
                    • Assist in recruiting, hiring, onboarding, staffing and the development of employees through training and mentoring.
                    • Execute all in-restaurant marketing promotions and new product roll-outs in a timely manner.
                    • Communicate job expectations to team members and hold them accountable when needed for behavior or performance concerns.
                    • Follow and maintain quality and guest service standards including drive-through times,
                    • Ensure guest satisfaction by providing superior customer service and prompt problem resolution to guest complaints.
                    • Manage inventory and order food and beverages, equipment and supplies as needed.
                    • Oversee food and beverage preparation while maintaining food costs.

                    Other Functions: Performs additional functions (essential or otherwise) which may be assigned as needed. 

                    Typical Physical Demands:  May occasionally lift 35lbs or greater.  Must be able to climb, bend, kneel, stoop and stand on a frequent basis and for extended periods of time.  Being able to stand for long periods of time is required.

                    Special Requirements:  Must have reliable transportation and be willing to work odd hours including weekends, evenings, and holidays. 

                    Minimum Qualifications:

                    • Restaurant, retail or supervisory experience is required.
                    • High school diploma or equivalent is required.
                    • Advanced math and financial management skills
                    • Must be able to fluently speak and read English.
                    • Basic computer and writing skills.

                    Dan’s Management is committed to fostering a diverse and inclusive employee community. As an Equal Opportunity Employer, Dan’s Management Co considers applicants for employment without regard to and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. 

                    You are applying for work with a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

                    Posting ID: 564725944Posted: 2020-07-21

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