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    Shift Supervisor

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    5225 Sheridan Dr., Williamsville, NY 14221
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                          Shift Supervisor

                          Tim Hortons Cafe and Bake Shop
                          5225 Sheridan Dr., Williamsville, NY 14221
                          Full-time, Part-time
                          Wage:$15.00
                          Refer friends, get paid!

                          Job Description

                          We are looking to hire morning and afternoon customer-oriented Shift Supervisors to ensure that all restaurant operations run smoothly. The Shift Supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining a clean, well-run restaurant.

                          To be successful as a Shift Supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Shift Supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

                          Restaurant Supervisor Responsibilities:

                          • Overseeing multiple team members.
                          • Assisting restaurant managers with screening, interviewing, hiring, and training team members.
                          • Conducting regular inspections of the restaurant to determine whether proper standards of hygiene and sanitation are maintained.
                          • Monitoring food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
                          • Ensuring interior and exterior of the restaurant is maintained and cleaned throughout the shift
                          • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
                          • Assisting managers with cash reconciling.
                          • Resolving customer complaints in a timely and professional manner.
                          • Ensuring showcases, displays, and paper products are properly stocked.

                          Requirements

                          • High school diploma or GED.
                          • Proven experience working as a supervisor in the hospitality industry.
                          • The ability to work in a fast-paced environment.
                          • The ability to stand for extended periods.
                          • Strong management skills.
                          • Excellent organizational skills.
                          • Effective communication skills.
                          • Exceptional customer service skills.
                          • Must be ServSafe Certified

                          Company Benefits:

                          • Competitive wages!
                          • Health benefits for full-time employees
                          • Scholarship Program
                          • Employee discount
                          • Referral program

                          Clark Holdings Inc .provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. 

                          Posting ID: 578121596Posted: 2020-11-08