Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation. Sugar Grove Ace and Sugar Grove Pet Supply are locally owned and operated and are a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in Illinois in 1924 and has grown to include more than 5,000 stores in 50 states and more than 70 countries around the world. As part of a cooperative, every Ace store is independently owned and is uniquely tailored to meet the needs of its local community. Our tagline "The Helpful Place" says it all. Our mission is to sell quality merchandise at competitive prices and to strive to become the most helpful hardware store ON THE Planet. Our experienced Associates will do their very best to help our customers. We will do this within a clean, convenient and fun shopping environment for our customers to enjoy. Position Summary The primary responsibilities of the Cashier position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations. Major Responsibilities The major responsibilities for this position include: • Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards • Greet customers as they enter the store • Answer phone calls • Tactfully and pleasantly deal with customers • Maintain awareness of all promotions and advertisements • Accurately and efficiently ring on registers and maintain all cash at registers • Maintain orderly appearance of register area and supplies stocked • Perform other tasks as assigned from time to time by store management • Solicit customers to open an Ace Rewards card • Issuing receipts, refunds, credits or change due to customers
Minimum Requirements The minimum requirements for this position include the following: • Education/Training: High School degree, some college preferred • Experience in a retail environment either in cashier, sales, or back office • A commitment to service, excellence and customer satisfaction • Skills/Knowledge: Ability to process information and/or merchandise through register system • Ability to communicate with associates and customers • Solid team player with excellent interpersonal skills with a strong willingness to learn • Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus • Exceptional organizational ability, high attention to detail, and ability to multi-task • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business Physical Requirements The minimum physical requirements for this position include: • Ability to stand for an extended period of time • Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job responsibilities may change based on the needs of the business.