Minimum Qualifications The minimum qualifications for a QSR Representative are: • High School diploma or GED preferred. • Experience in food service sales preferred. • Ability to perform essential duties and work in the conditions described below. • Ability to work with the equipment, tools, and materials listed in the QSR Representative job description. • Ability to work as scheduled and arrives to work on time. • Ability to communicate (orally and in writing) in English. • Ability to perform the four (4) basic arithmetic operations.(Add, Subtract, Multiply and Divide) Essential Duties • Performs shift duties assigned by supervisor. • Provides prompt, courteous customer service and resolves customer issues on shift. • Ring up all sales on cash register properly an accurately, handling money, checks, and other types of payment received for products sold. • Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out, basic upkeep and cleaning of all equipment at store. • Controls merchandise, cash shortages ad other selling expenses. • Assists new applicants with application process. • Attends job-related meetings once a month. • Inspect store facility and equipment for safety, cleanliness and proper working order. • Contacts maintenance for repair when needed. • Receives and verifies vendor deliveries. • Assists in maintaining proper inventory levels and shift audits. • Completes all site merchandise build-to's for ordering and purchasing of merchandise. • Provides direction for managing the fast food service area of the site. • Complete daily site reports as assigned by the QSR Manager. • Performs other duties as assigned by the QSR Manager. Working Conditions • Perform approximately 95% of all work indoors. • Exposures to occasional cold temperature extremes while performing occasional work in a walk in cooler and/or freezer. • Exposure to occasional noise. • Work with a minimum direction and periodic supervision. Physical Functions • Ability to stand and/or walk for an entire shift. • Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels). Job Description - Quick Service Restaurant Representative- Page 2 • Ability to lift and/or carry up to 60 pounds from ground to waist level (i.e., to replenish fountain syrups). • Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck). • Ability to bend at waist with some twisting up to one hour of workday. • Ability to grasp, reach and manipulate objects with hands up to all day. (This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs). THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFC REQUIREMENTS OF THE JOB. NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.
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