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    Customer Service Position Available

    Teleperformance

    Heidenheimer, TX 76533
    Full-time, Part-time

      Call Center/Customer Service Representative

      Teleperformance

      Heidenheimer, TX 76533
      Full-time, Part-time

        Customer Service Representative

        Teleperformance

        Heidenheimer, TX 76533
        Full-time, Part-time
        • Urgently Hiring

        Delivery Driver (part or full time) with DoorDash - Make up to $16/hour

        DoorDash

        Temple, TX 76501
        4.6 miles
        Full-time, Part-time

          Call Center Representative

          Teleperformance

          Heidenheimer, TX 76533
          Full-time, Part-time
          • Urgently Hiring

          Delivery Driver - No Experience Needed

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          7.3 miles
          Full-time, Part-time

            Customer Support Representative

            Teleperformance

            Heidenheimer, TX 76533
            Full-time, Part-time
            • Urgently Hiring

            Delivery Driver / Courier

            DoorDash

            Troy, TX 76579
            10.1 miles
            Full-time, Part-time

              Call Center Position Available

              Teleperformance

              Heidenheimer, TX 76533
              Full-time, Part-time
              • Urgently Hiring

              Restaurant Delivery

              DoorDash

              Temple, TX 76501
              4.6 miles
              Full-time, Part-time

                Customer Service Position Available

                Teleperformance
                Heidenheimer, TX 76533
                Full-time, Part-time
                Similar jobs pay $9.57 - $14.65
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                Job Description

                BEST PLACE FOR PEOPLE

                Join us in making connections.

                Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do:
                • Responsible for all customer inquiries and questions
                • Provide excellent customer service at all times
                • Follow up to customer inquiries by taking specific action in a timely manner
                • Troubleshoot equipment and system problems
                • Problem solve to help customers resolve issues on first call
                • Enters data from customers into various software programs
                • Appropriately communicate with upset customers to resolve their inquiries
                • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
                • Participates in additional training courses when needed
                • Performs other related duties and assignments as required and as assigned by supervisor
                • Exercise retention efforts when appropriate
                • Identify customers who are comparison-shopping and inquiring about contract terms
                • Assisting the customer with the correct price plan

                What You Will Bring:

                • 6 months Contact Center experience preferred
                • One year previous customer service experience required
                • Must be at least 18 years of age
                • Type 25 wpm
                • High School Graduate or GED
                • Logical problem solving skills and ability to multi-task
                • Proven oral and written communication skills
                • Must have availability to work various shifts
                • Ability to use Windows operating systems and navigate between various windows
                • Ability to work under pressure
                • Continuously demonstrate a high sense of urgency
                • Must have a keen sense of attention to detail, taking the initiative.
                • Must be able to pass a Federal Background Check and Drug testing
                • Possess a high level of Professionalism
                • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
                • Ability to understand and empathize with customer's issues.

                  Teleperformance offers outstanding support to our team.

                  You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

                Posting ID: 541873483Posted: 2020-09-14