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    e-Commerce Clerk

    Smiths

    224 Paseo Del Pueblo Sur, Taos, NM 87571
    0.2 miles
    Full-time, Part-time

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      224 Paseo Del Pueblo Sur, Taos, NM 87571
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                  e-Commerce Clerk

                  Smiths
                  224 Paseo Del Pueblo Sur, Taos, NM 87571
                  Full-time, Part-time
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                  Job Description

                  Company Name: Smith's Food and Drug
                  Position Type: Employee
                  FLSA Status: N/A

                   

                   

                  Position Summary

                  Select and gather products for customers on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion, and safety.

                  Essential Job Functions

                • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
                • Adhere to local, state, and federal laws, food safety procedures, and company guidelines
                • Receive customers orders from Order Selector according to guidelines; store products in optimal temperature zones
                • Initiate and complete selection process for customers on-line orders
                • Read and follow directions given in the note section
                • Ensure quality and freshness of all items chosen
                • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
                • Retrieve each customers order from all staging locations and ensure order accuracy; load order into customers' cars
                • Process the orders through the point of sale (POS) system
                • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
                • Scan and bag orders on the go while following all bagging standards
                • Communicate any substitutions or exceptions to customers order at time of pick-up
                • Maintain organization and cleanliness of staging areas and equipment
                • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
                • Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
                • Perform required opening and closing procedures
                • Learn and adapt to new and improved processes
                • Assist in training new e-Commerce team members
                • Meet/exceed productivity standards
                • Must be able to perform the essential job functions of this position with or without reasonable accommodation
                • Minimum Position Qualifications

                • Ability to work without supervision
                • Ability to read shelf tags
                • Excellent oral/written communication skills
                • Basic math skills (i.e., counting, addition, and subtraction)
                • Desired Previous Experience/Education

                • Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
                •  

                  Education Level: None
                  Required Certifications/Licenses: None
                  Position Type: Part-Time 
                  Shift(s): Day; Evening

                  Regions: West


                   

                  Jobs at Smith's:  A division of the Kroger Co. (NYSE:KR) one of the nation's largest grocery retailers, Smith's currently operates 139 stores and 95 fuel stations throughout seven western states. Smith's charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.

                   

                  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

                   Posting Notes:  NM || Taos || 224 Paseo Del Pueblo Sur || 87571 || Smith's Food and Drug || [[mfield2]] || e-Commerce || Employee || Non-Exempt || Part-Time || None 

                  Posting ID: 570976530Posted: 2020-09-01