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17514 Jobs in 97201

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    Client Care Coordinator

    Home Instead Senior Care

    805 - 97201, Portland, OR 97201
    0.6 miles
    Full-time

      Client Care Coordinator

      Home Instead Senior Care

      805 - 97201, Portland, OR 97201
      0.6 miles
      Full-time

        CAREGiver

        Home Instead Senior Care

        805 - 97201, Portland, OR 97201
        0.6 miles
        Full-time

          Staffing Scheduler

          Home Instead Senior Care

          805 - 97201, Portland, OR 97201
          0.6 miles
          Full-time
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          Delivery Driver / Courier

          DoorDash

          Portland, OR 97204
          1.7 miles
          Full-time, Part-time

            CAREGiver West Portland &; Lake Oswego

            Home Instead Senior Care

            805 - 97201, Portland, OR 97201
            0.6 miles
            Full-time
            • Urgently Hiring

            Delivery Driver (part or full time) with DoorDash - Make up to $20/hour

            DoorDash

            Portland, OR 97201
            Full-time, Part-time

              Registered Nurse

              Home Instead Senior Care

              805 - 97201, Portland, OR 97201
              0.6 miles
              Full-time

                Administrative Support &; Caregiving Services

                Home Instead Senior Care

                805 - 97201, Portland, OR 97201
                0.6 miles
                Full-time

                  Barista

                  Starbucks

                  700 Sw Campus Drive, Portland, OR 97201
                  0.4 miles
                  Full-time, Part-time
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                  Make $21+/hr as a Mover with Bellhop - PORTLAND

                  Bellhops

                  Portland And Surrounding, Portland, OR 97221
                  1.7 miles
                  Full-time, Part-time

                    Registered Nurse

                    Home Instead Senior Care

                    805 - 97201, Portland, OR 97201
                    0.6 miles
                    Full-time

                      Barista

                      Starbucks

                      603 Sw Jackson, Suite 116, Portland, OR 97201
                      0.9 miles
                      Full-time, Part-time
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                      Nanny Needed For 1 Child In Portland

                      Care.com

                      Portland, OR 97216
                      6.7 miles
                      Full-time, Part-time

                        Make $21+/hr as a Mover with Bellhop - PORTLAND

                        Bellhops

                        Portland And Surrounding, Portland, OR 97201
                        Full-time, Part-time

                          Client Care Coordinator

                          Home Instead Senior Care
                          805 - 97201, Portland, OR 97201
                          Full-time
                          Refer friends, get paid!

                          Job Description

                          Client Care Coordinator
                          Company Overview
                          Are you looking for a position that truly impacts others lives?  Do you want to come to work every day knowing your work is directly helping someone in need in a positive way?  Do you love working with seniors?  You have found what you are looking for!  Home Instead Senior Care® is the world's trusted source of non-medical companionship and home care services for seniors.  Our services include companionship, meal preparation, light housekeeping, medication reminders, laundry, errands, escorting to appointments and personal care.
                           
                           
                          Objectives:
                          • Meet with prospective clients in order to discover their needs, sign them up for service and establish a billing relationship.
                          • Ensure satisfaction, safety and quality care through regular phone contact with clients and representatives as well as live visits in their homes.
                           
                          Primary Responsibilities:
                          • Reflect the values of HD Industries, LLC d.b.a. Home Instead Senior Care®.
                          • Be a point of contact in the office for clients and family members to facilitate problem resolution for client care issues.
                          • Conduct client/CAREGiver introductions
                          • Keep sufficient documentation of all relevant phone and in-person contacts with clients, client representatives, CAREGivers and others.
                          • Responsible for ensuring all Quality Assurance home visits with new clients two-weeks after start of service and every 90-days are scheduled and completed by the due date. Ensure proper maintenance of Client Journals. Collect service records for office file and keep journal stocked with blank forms.
                          • Maintain all active prospects and client records in ClearCare. Update and inactivate prospect and client files as needed.
                          • Take phone inquiries from prospective clients, set-up service calls, record client inquiries in ClearCare to enable reporting conversion, closing and referral sources.
                          • Know about long-term care insurance and how it works to be in a position to advise clients on this topic during care consultations.
                          • Responsible for maintaining client files scanning into the main shared folder and ensuring the hard copies are in the client file.
                          • 90-Day audit of client files when home visit is conducted.
                          • Gain mastery of the following technical systems/processes/resources: Outlook Calendars, Outlook Mail, ClearCare, The Hub, One Drive File Sharing, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Panasonic Phone System, EFax, and more.
                           
                          Secondary Responsibilities:
                          • Conduct Care Consultations with prospective clients.
                            • Requires intimate knowledge of all care consultation paperwork: Client Disclosure Statement, Client Assessment, Service Plan, Service Agreement, Medication Services Agreement and Direct Payment Authorization.
                          • Assist with on-call duties as needed
                          • Assist as a backup for weekend care consultations in urgent cases. These care consultations will be scheduled at the discretion of the General Manager.
                          • Other duties as assigned
                           Qualifications:
                          • Previous experience desired - Licensed Nurse, Social Worker or work experience within senior care is desired. 
                          • Must have exceptional organizational skills, attention to detail, and the ability to prioritize in a changing environment
                          • Ability to quickly build rapport with people of all cultures
                          • Minimum of one-year experience managing clients Preferred
                          • Ability to visit client homes in the assigned territory 

                          Each Home Instead franchise is independently owned and operated.

                          Posting ID: 583181185Posted: 2020-10-30