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              Sales Associate

              Saltchuck Mercantile, Inc. (Dba Ace Hardware Anacortes and Ace Hardware Friday Harbor)
              340 Argyle Ave, Friday Harbor, WA 98250
              Full-time, Part-time
              Similar jobs pay $13.50 - $15.37
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              Job Description

              Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.  The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.  Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
              
               
              
              About                               
              
              Saltchuck Mercantile, Inc. Dba: Ace Hardware of Anacortes  & Ace Hardware of Friday Harbor
              
               
              
              General Summary
              
              The Sales Associate will be expected to provide "legendary" customer service to our customers. The Sales Associate will also assist in the stocking and pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
              
               
              
              Essential Duties & Responsibilities
              
              Include the following. Other duties may be assigned.
              
               
              
              Customer Service:
              
              •       Provide a positive representation of Ace Hardware (Saltchuck Mercantile).
              
              •       Proactively assist customers in solving problems.
              
              •       Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
              
              •       Possess a friendly outgoing demeanor; work well with customers as well as associates.
              
              •       Ensure all pages and calls are answered promptly, courteously and effectively.
              
              •       Forward any customer complaint that cannot be handled to a member of management.
              
              •       Possess strong product knowledge and knowledge of store layout and location of products.
              
              •       Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
              
               
              
               
              
              Store Operations
              
              •       Assist in creating a positive, professional and safe work environment.
              
              •       Assist with stocking of merchandise throughout the store.
              
              •       Assist with maintaining back stock levels.
              
              •       Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
              
              •       Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
              
              •       Assist with merchandise resets through the store.
              
              •       Provide assistance to Department Specialists, i.e. price changes, special orders.
              
              •       Ensure signage is current throughout the store.
              
              •       Participate in store meetings and all forms of store communications. 
              
              •       Be professional in appearance and actions
              
              •       Perform all other duties as assigned.
              
              
               
              
               
              
              Experience
              
              Formal retail experience is a plus. Any prior knowledge of plumbing or electrical is also a plus.
              
               
              
              Physical Demands
              
              Standing, walking, lifting (up to 50lbs) and climbing

              Requirements

              Additional Info

              Posting ID: 547977623Posted: 2020-09-27