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2635 Analytical Jobs in addison, tx

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        Digital Analytics & eCommerce Analyst

        Wingstop
        5501 Lbj Freeway, Dallas, TX 75240
        Full-time, Part-time
        Refer friends, get paid!

        Job Description

        RESULTS DESCRIPTION:
        Our team has an opportunity for a Digital Analytics & eCommerce Analyst.  This individual will be responsible for ongoing planning, analysis, reporting and documentation for a complex, multi-tier, enterprise digital and ecommerce solution stack.  This individual will work with a talented team of internal and external resources in a highly collaborative, Agile development environment.
        
        ESSENTIAL DUTIES AND RESPONSIBILITIES:
        •	Under broad direction and supervision, gather business requirements for changes to ecommerce, POS and other restaurant technology systems.
        •	Serve as a primary lead in the establishment, measurement and reporting of key performance indicators for the overall digital business.
        •	Lead the planning, data collection and measurement of digital solutions and features.  This includes testing across users, groups, individual restaurants, markets and national deployments.
        •	Ability to lead cross-functional meetings and drive team alignment on business objectives with key business partners.
        •	Must be able to understand the business needs of department leaders and translate those needs into actionable plans for measuring success.
        •	Ability to clearly & concisely present digital insights, in both written and verbal form, at any level of the organization
        •	Analyze data from multiple sources to proactively inform the design of more efficient solutions
        •	Appropriately identify and raise issues and risks to Management and team members
        •	Maintain a plan for ongoing KPI reporting across ecommerce applications
        •	Participate in the evaluation of new platforms, tools, and technologies.
        •	Represent the Digital team at project planning and implementation meetings.
        •	Responsible for the creation of and updates to dashboards, reports, slide presentations, knowledge base articles, and other materials as needed.
        •	Partner with IT, Business Intelligence, Insights, and Finance teams to source data, verify trends, and develop the presentation of findings 
        •	Evaluate problems and recommend solutions based on system knowledge and anticipated business needs.
        •	Use advanced analytical skills to monitor trends, diagnose problems and surface opportunities.
        •	Utilize reporting channels to analyze and report on ecommerce system performance, metrics and KPI's.
        •	Regular and predictable attendance
        •	Other duties as assigned.
         
        
        

        Requirements

        ESSENTIAL SKILLS:	
        •	Ability to produce quality requirements, testing & deployment documentation and data reports as needed for project-related work. Includes the ability to clearly present status and other information to the management team.
        •	Independent thinker and excellent problem solver. Able to acquire new skills and knowledge “on the fly” in order to resolve issues with new and unfamiliar systems.
        •	Able to juggle multiple high priority tasks.  
        •	Proficiency in standard office equipment and computer software including Microsoft Windows, Outlook, Word and Power Point.
        •	Advanced proficiency in Excel to include use of pivot tables, charting, and external data connections is required.
        •	Proficiency in Google Analytics, Google Tag Manager, Firebase, Google Search Console
        •	Proficiency in A/B, split testing through market leading tools such as VWO, Optimizely, Google Optimize
        •	Experience with SQL and relational databases is a major plus.
        •	Experience with business intelligence and data warehouse concepts & tools is a major plus.
        •	Experience with Agile & waterfall software development and use of Jira or similar toolsets
        •	Strong working knowledge of integrated ecommerce and POS systems.
        •	Able to work independently as well as with internal teams, cross-functional teams and vendors.
        •	Proficient in principles of user interface (UI) design, user experience (UX) design and responsive design
        •	Demonstrate strong analytical and troubleshooting skills
        •	Strong analytical skills with exceptional follow-up and sense of urgency
        •	Excellent organizational, time management and prioritization skills
        •	Excellent interpersonal, written and oral communication skills
        •	Strong personal commitment to integrity and professionalism
        
        EDUCATION AND WORK EXPERIENCE REQUIREMENTS:
        •	Bachelor’s degree preferred but not required.
        •	5+ years total relevant experience with ecommerce and POS platforms in an integrated, distributed, multi-unit restaurant or retail environment.
        •	3+ years of experience in a consumer insights, business intelligence, or reporting analyst role; preferably in the restaurant or retail industry.
        •	Experience with analytics tools such as Google Analytics, Firebase, HotJar is required
        •	Experience with tag management through tools such as Google Tag Manager, Adobe DTM is required
        •	Experience with A/B, split testing tools such as VWO, Optimizely, Google Optimize is required
        •	Current job-related certifications a plus but not required.
        •	Experience with OLO ecommerce platform is a major plus.
        •	Experience with Aloha/Radiant/MenuLink POS platform is a major plus.
        •	When applying for this position, please include the word Atomic in your cv or resume to demonstrate your attention to detail.
        •	Occasional travel may be required (domestic only, <5% of the time)

        Additional Info

        Posting ID: 560496263Posted: 2020-09-25