SaviBank is seeking a confident, experienced individual to fill a vital role in our Anacortes Branch location as a Customer Service Representative (Bank Teller). Are you interested in using your years of experience in banking and customer service at a growing local community bank? If so, please read on!
This Customer Services Representative (Bank Teller) position offers a competitive salary based on experience. Also, we offer an employer-paid a 401(k) plan with a 100% match of the first 3% and a 50% match on the net 4% and 5% contributions, paid time off (PTO) and paid holidays. If this sounds like the opportunity that you've been looking for, apply today!
We are a full-service community bank that believes in being honest in all we do, having integrity in all our dealings, and showing respect for all with whom we work and do business.
To continue serving our customers at the highest level, we are working hard to become "the place to work." We provide stable employment, fair compensation, and career path opportunities for our employees with upward mobility.
We are seeking a positive, team-oriented candidate to provide exceptional customer service as they represent our bank to customers while processing transactions, responding to questions, referring our services, and contributing to a dynamic team environment. This is a full-time position working Monday through Friday with a general schedule of 39 hours a week or approximately schedule of 8:30 A.M. - 5:15 P.M.
Pay: $13.50 - $17.50 an hour, depending on experience.
Benefits: 401(k) plan, Paid Time Off, and holiday pay.
Essential Duties and Responsibilities:
Process checking and savings deposits, withdrawals and inquiries: verify cash and endorsements, receive proper identification for money back, and issue receipts of deposit.
Accept loan payments: verify payment amount and issue receipts.
Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.
Cash checks: verify endorsement, receive proper identification, and ensure validity.
Maintain responsibility for reconciling cash drawer daily by adhering to proper balancing procedures, including periodic batching of cashed checks.
Issue money orders and cashier's checks.
Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. Ensure teller station is adequately supplied.
Answer necessary customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies. Refer customers to the proper department for issues that cannot be resolved at the teller line.
May open new accounts.
Identify counterfeit currency.
Actively sell and cross-sell bank services.
Scan other tellers work daily.
Balance other branch's cashier's checks and money orders.
Balance ATM daily.
Fulfill vault teller responsibilities as needed.
You are required to comply with Bank policies and procedures as well as applicable state and federal banking regulations.
To perform the job successfully, an individual should demonstrate the following skills to perform the essential functions of this position.
Tact and diplomacy in dealing with both customers and employees
Strong organizational skills
Excellent communication skills - the individual speaks and writes clearly and persuasively in positive and negative situations.
Able to work well under pressure
Proficient computer skills
Knowledge of bank regulations
Knowledge of the Bank's products and services
Tact and diplomacy needed for working with a small staff in a close atmosphere
Flexibility and ability to multi-task
Safety and security the individual observes safety and security procedures and uses equipment and materials properly.
High School diploma or equivalent
Two years customer service
One year cash handling experience preferred
SaviBank provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Posting ID: 564518527Posted: 2020-08-03