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                          Service Technician/Mechanic - Rockport

                          Individually Owned and Operated Ace Hardware Store
                          2631 Highway 35 N, Rockport, TX 78382
                          Full-time, Part-time
                          Similar jobs pay $9.95 - $19.67
                          Refer friends, get paid!

                          Job Description

                          Gulf Coast Hardware Ace Hardware in Rockport is looking for a full-time (preferably) or PT small engine Service Technician. The Service Technician plays a significant role in driving profitability through excellent customer service, technical and operational excellence, and implementing best practices for the various delivery of repairs and maintenance.
                          
                          Summary of Position:
                          Provide excellent customer service by performing basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned consumer and residential small engine equipment.
                          
                          Essential Duties:
                          
                          •	Achieve assigned metric standards for performance and profitability.
                          •	Performs basic diagnostics and repairs on small engine equipment including 2 and 4 cycle engines. Products to repair include items such as Chainsaws, Lawn Mowers, Weed-eater, Pressure Washers, generators.
                          •	Participates in Service Training programs required for the development of skills and knowledge.
                          •	Maintains current knowledge of Stihl, Husqvarna, Toro and competitive products.
                          •	Maintains condition of inventory, tools and equipment.
                          •	Maintains a clean work area and performs work in a neat and orderly fashion.
                          •	Follows all safety rules and regulations in performing work assignments.
                          •	Completes all reports, logs and forms required in conjunction with work assignments.
                          •	Accounts for all time on designated equipment worked on.
                          •	Account for all material used in performing assigned duties.
                          •	Responsible to achieve job specific metrics and sales volume.
                          •	Valid driver license is required and ensure that driving records remains insurable under the corporate auto policy.
                          •	Help customers on sales floor.
                          •	Other duties as assigned.
                          
                          
                          o	High School Diploma or equivalent experience required.
                          o	Highly Organized
                          o	Valid driver's license required and maintain a company insurable driving record: Must have a clean driving record.
                          o	Basic Service Technician certification preferred.
                          o	Ability to use company computer systems and achieve a basic to intermediate computer functions.
                          o	Ability to complete Warranty Claims in a timely manner.
                          o	Ability to charge correctly for all service repair work. 
                          o	Ability to work in a team environment and independently.
                          o	Proficient oral and written communication skills.
                          o	Customer Focused communication style.
                          o	Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
                          o	Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of small engine lawn, garden & power equipment.
                          o	Ability to operate vehicles and equipment used for diagnostic purposes.
                          o	Fork lift experience preferred; or able and willing to learn.
                          o	Must meet all physical demands of position and work environment.
                          
                          Starting pay is negotiable based on experience.  Will entertain someone who wants to work only PT.
                          
                          Posting ID: 547929068Posted: 2020-07-10