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    Lead Customer Service Advisor

    Jiffy Lube

    5121 Point Fosdick Drive Nw, Gig Harbor, WA 98335
    1.8 miles
    Full-time, Part-time

      Customer Service Advisor

      Jiffy Lube

      5121 Point Fosdick Drive Nw, Gig Harbor, WA 98335
      1.8 miles
      Full-time, Part-time

        FUEL DEPARTMENT

        Safeway

        4831 Point Fosdick Dr. Nw, Gig Harbor, Washington, Gig Harbor, WA 98335
        1.9 miles
        Full-time, Part-time

          FRONT END DEPARTMENT

          Safeway

          4831 Point Fosdick Dr. Nw, Gig Harbor, Washington, Gig Harbor, WA 98335
          1.9 miles
          Full-time, Part-time

            Car Concierge

            Shift

            Olalla, WA 98359
            9.2 miles
            Full-time, Part-time

              MEAT/SEAFOOD DEPARTMENT

              Safeway

              4831 Point Fosdick Dr. Nw, Gig Harbor, Washington, Gig Harbor, WA 98335
              1.9 miles
              Full-time, Part-time

                Part Time Retail Merchandiser Day Shift SAS

                SAS

                22303 Mountain Hwy E, Spanaway, WA 98387
                19.7 miles
                Part-time

                  BAKERY DEPARTMENT

                  Safeway

                  4831 Point Fosdick Dr. Nw, Gig Harbor, Washington, Gig Harbor, WA 98335
                  1.9 miles
                  Full-time, Part-time

                    Customer Service Rep

                    Jacksons Food Stores, Inc.

                    902 Outlet Collection Way Sw, Federal Way, WA 98003
                    14.2 miles
                    Full-time, Part-time

                      Automotive Technician

                      Jiffy Lube

                      5121 Point Fosdick Drive Nw, Gig Harbor, WA 98335
                      1.8 miles
                      Full-time, Part-time

                        General Manager

                        Carl's Jr.

                        5524 Soundview Dr, Gig Harbor, WA 98335
                        1.9 miles
                        Full-time, Part-time

                          Blue Force Tracking-Aviation (BFT-AVN) Field Service Engineer

                          Perspecta

                          Fort Lewis, WA 98433
                          17.0 miles
                          Full-time, Part-time

                            Multi Care Mechanic

                            Jiffy Lube

                            5121 Point Fosdick Drive Nw, Gig Harbor, WA 98335
                            1.8 miles
                            Full-time, Part-time

                              PRODUCE DEPARTMENT

                              Safeway

                              4831 Point Fosdick Dr. Nw, Gig Harbor, Washington, Gig Harbor, WA 98335
                              1.9 miles
                              Full-time, Part-time

                                Lead Customer Service Advisor

                                Jiffy Lube
                                5121 Point Fosdick Drive Nw, Gig Harbor, WA 98335
                                Full-time, Part-time
                                Similar jobs pay $11.71 - $18.15
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                                Job Description

                                Job Summary

                                The Lead, Customer Service Advisor is the first impression to each guest. You will ensure consistent, timely, informative and accurate service delivery to every customer by listening carefully to their needs, presenting Team Car Care products clearly, and teaming with technicians to deliver every car within the company time standards. In the absence of the General Manager or Assistant Manager, this Teammate will act as the Customer Experience Manager, delivering a great customer experience by working with both the selling and service teams.

                                 

                                Duties/Responsibilities

                                • Demonstrates a high level of energetic response to every customer, on the phone or in person.
                                • Deliver a positive first impression to each guest with a warm, friendly greeting.
                                • Present oil change options and additional services based on manufacturer recommendations.
                                • Build trust and win repeat, loyal customers.
                                • Evaluate customers' needs, working quickly and efficiently.
                                • Provide hands-on assistance under the hood as needed.
                                • Master products, services, and company knowledge.
                                • Performs other duties as assigned.

                                 

                                Knowledge & Skills

                                • Ability to maintain individual productivity as well as coach and mentor other Associates to do same.
                                • Ability to coach others.
                                • Have effective interpersonal, oral communication skills.
                                • Excellent communication skills.
                                •  Excellent problem solving skills.

                                 

                                Experience & Education

                                • Years of Related Experience: 1-2 Years
                                • Driver's License Required: Yes
                                • Age Requirement: 18+

                                 

                                Physical Requirements/Working Environment

                                • Prolonged periods of standing and walking.
                                • Must be able to lift up to 15-30 pounds at times. 

                                 

                                Benefits

                                • FULL MEDICAL, DENTAL, VISION, LIFE INSURANCE AND 401(K) PARTICIPATION offered for all full-time employees
                                • PAID TIME OFF
                                • GOOD WORKING HOURS (most service centers open
                                • between 7:00-7:30 a.m. and close by 7:00-7:30 p.m.)
                                • PAID TRAINING on technical and leadership/personal development skills
                                • PARTNERSHIP with American Council on Education ( ACE) www.acenet.edu
                                • Earn up to 32 credits by submitting your JLU transcripts to a participating school

                                 

                                Team Car Care we don’t just accept differences- we RESPECT, we celebrate it, and we thrive with EXCELLENCE around it for the benefit of our employees. TCC is an equal opportunity employer and is committed to the belief that everyone is entitled to equal employment opportunity. 

                                Posting ID: 562019622Posted: 2020-07-20