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Account Engineer I-Sr. Account Engineer

FM Global
Avondale, PA 19311
Full-time, Part-time
Refer friends, get paid!

Job Description

More information about this job:

Overview:

THIS POSTING IS FOR ACCOUNT ENGINEER I TO SENIOR ACCOUNT ENGINEER

The Washington, DC Operations (Malvern, PA office) has an exciting opportunity in Account Engineering. Depending on the level of the candidate's skill and experience this position may be eligible for alignment to Account Engineer II or Senior Account Engineer. Varying levels of experience and qualifications will be considered.

 

The account engineer supports FM Global's KRA's by providing honest and accurate risk assessment and driving risk improvement so our clients can minimize losses and FM Global can make sound risk selection (underwriting) decisions to promote long-term profitability. The account engineer will be the "trusted advisor" to each of their clients for all matters related to property loss prevention engineering.

 

The account engineer coordinates and manages the global delivery of FM Global engineering products and services to our clients and is an integral member of the client service team. This individual develops a deep level of understanding about the client's business, primarily through developing positive relationships at the highest levels of the client's organization. The account engineer uses this understanding to help the client develop a tailored strategy to handle property risks in a way that supports the client's business objectives, staying true to FM Global's mutual ownership and governance.


Responsibilities:

Primary functions for the account engineer are to:

 

Accurately assess risk and clearly communicate conclusions and opinion on risk quality.

 

Based on this risk assessment, develop mutual, tailored, long-term and short-term risk improvement goals for FM Global and clients.

 

Develop and execute a plan (jointly with FM Global team members, the insured, and broker partners) to reach those goals by using our wide range of products / resources and through strong client partnerships.

Key responsibilities which support these functions are:

  • Acquire tangible risk improvement results (physical and human element improvements) in support of corporate objectives.
  • Conduct in-depth MFL analysis for specified locations including review of interdependencies, make-up potential, and values validation.
  • Understand and execute the Client Service Process and develop and maintain positive relationships with corporate contacts.
  • Ensure proper level and scope of field engineering servicing for your clients.
  • Support the risk report process by helping ensure clients receive accurate and timely risk reports.
  • Support the new business process by managing time and identifying key resources to accurately assess the risk in a shortened timeframe.

Qualifications:

Bachelor's Degree in Engineering or Applied Science, or equivalent.

 

5 years' experience as a loss prevention consultant engineer with FM Global, evaluating a wide range of occupancies having achieved a grade of Senior Consultant Engineer or equivalent. Boiler and Machinery engineering experience is desired but not required.

 

The ability to review and understand account side quantities of information, draw clear conclusions, and clearly articulate those conclusions (both written and orally) is critical to success in this role.

 

The candidate will need to be willing to travel! This travel varies by client and account, however, is estimated at 25 - 30% of the time.

Skills/Knowledge:

Desired:

  • Exceptional level of emotional intelligence and interpersonal skills.
  • Solid understanding of what makes FM Global's business model and engineering differential unique.
  • Strong history of equipment hazards experience and knowledge.
  • Basic knowledge of insurance concepts.

Required:

  • Strong technical knowledge (Operating Standards and in-field experience) with an ability to spot key issues for facility hazards, natural hazards, and equipment hazards.
  • Decision-making skills: possess ability to choose trade-offs and prioritize between competing, critical needs in developing strategies.
  • Effective time management skills to juggle client requests and internal needs.
  • Must be able to balance attention to detail with focus on key objectives.
  • Must be team-oriented to promote collaboration with the client service team.
  • Problem-solving skills for effective negotiation and for finding unique solutions to overcome obstacles.
  • Proficiency in computer skills.

 

 

Posting ID: 610092789Posted: 2021-03-03