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    Bilingual/Spanish Customer Service Rep - Work from Home

    Wider Circle

    Bakersfield, CA 93301
    0.6 miles
    Full-time, Part-time

      Bilingual/Spanish Customer Service Rep - Work from Home

      Wider Circle

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      8.7 miles
      Full-time, Part-time

        Bilingual/Spanish Customer Service Rep - Work from Home

        Wider Circle

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        9.8 miles
        Full-time, Part-time

          Member Service Representative

          Wider Circle

          Bakersfield, CA 93301
          0.6 miles
          Full-time, Part-time

            Group Assistant

            Wider Circle

            Bakersfield, CA 93301
            0.6 miles
            Full-time, Part-time

              Group Facilitator

              Wider Circle

              Bakersfield, CA 93301
              0.6 miles
              Full-time, Part-time

                Group Facilitator

                Wider Circle

                Bakersfield, CA 93301
                0.6 miles
                Full-time, Part-time

                  Member Service Representative

                  Wider Circle

                  Bakersfield, CA 93301
                  0.6 miles
                  Full-time, Part-time

                    Member Service Representative - Work from Home

                    Wider Circle

                    Bakersfield, CA 93301
                    0.6 miles
                    Full-time, Part-time

                      Bilingual/Spanish Customer Service Rep - Work from Home

                      Wider Circle

                      Shafter, CA 93263
                      18.5 miles
                      Full-time, Part-time

                        Bilingual/Spanish Customer Service Rep - Work from Home

                        Wider Circle
                        Bakersfield, CA 93301
                        Full-time, Part-time
                        Similar jobs pay $11.00 - $15.86
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                        Job Description

                        WiderCircle is a Silicon Valley healthcare start-up that engages with members of the community to learn how to maintain and improve their health, and outlook on life.
                        We are now seeking outreach specialists - who are passionate about serving the community and making connections. An outreach specialist works from home, and is comfortable making phone calls with empathy and compassion.
                        Responsibilities
                        • Making outbound calls and receiving replies on the phone
                          • App provided so your phone number does not show
                        • Comfort with using scripts that include obtaining health-specific information
                        • Utilizes a digital device (computer, tablet) to accurately record the outcome of each call
                        • Using information we provide to make recommendations for assistance as appropriate
                        • Following recommended guidelines for duration and content of each phone interaction


                        Field Role (when the pandemic is over):
                        • Engage with participants in-person and by phone to encourage participation in the WiderCircle Home Visit and Connect for Life programs.
                        • Meet with participants one-to-one (in home) to welcome them to their health plan and review their specific benefits
                        • Serve as a liaison between participants and their health plans
                        • Create partnerships with community-based organizations to identify additional services for participants
                        • Utilizes a digital device (computer, tablet, phone) to record all of the relevant details of each interaction
                        • Scout and identify venues for potential meetings
                        • Identify participants who might be interested in volunteering to assist with delivering the WiderCircle programs


                        Requirements
                        • Passion for serving others
                        • Customer service and/or sales experience
                        • Excellent communication skills
                        • Bilingual Spanish/English (for CA)
                        • Strong attention to detail and follow-through skills
                        • Experience in healthcare a plus
                        • Strong computer skills to navigate web-based systems effectively (familiar with Google Sheets or Microsoft Excel
                        • Proficient with smartphone technology
                        • Comfort with engaging participants in person and via phone
                        • Demonstrated interest in working with seniors
                        • Flexible schedule
                        • Reliable transportation


                        Benefits
                        Contract Position, part time: $15/hr
                        Opportunity to make the world a better place
                        Posting ID: 561329683Posted: 2020-08-03