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708 Human Resources Jobs in baltimore, md

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Human Resources Manager

Home Instead
131 - 21214, Baltimore, MD 21214
Full-time
Wage:50000.00 - 60000.00
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Job Description


Job Snapshot

Thomas Point Capital, LLC, d/b/a Home Instead

Objective:
The Human Resources Manager is responsible for department management over CAREGiverSM recruiting, hiring and training.

 

 

Primary Responsibilities:

  • Reflect the core values of Thomas Point Capital, LLC (d.b.a. an independently owned and operated Home Instead franchise).
  • Provide leadership and management of the HR Department focusing on operational efficiency and Key Player performance related to CAREGiver recruitment and engagement.
  • Manage outcomes of HR department activities and direct changes that will drive achievement of operational goals.
  • Focus on Key Player engagement strategies to ensure their retention and satisfaction.
  • Complete a regularly scheduled audit of HR processes to ensure compliance with all governing bodies including Home Instead® Standards and any state specific requirements.
  • Demonstrate open and effective communication with the franchise owner, direct reports, colleagues, CAREGivers, clients and family members.
  • Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employees.

 

Secondary Responsibilities:

  • Conduct Service Inquiries and Care Consultations as needed following the consultative sales process
  • Maintain and establish strong relationships with neighboring franchise owners
  • Maintain and establish strong relationships with the Home Instead, Inc. Business Performance team
  • Perform any and all other functions and responsibilities deemed necessary for the successful operation of a Home Instead franchise office

 

Critical Numbers:

  • Develop and manage critical numbers of the business and report them each to the Home Instead franchise owner.
  • Lead bi-weekly accountability meetings with each Key Player in HR focusing on their growth and development.

 

  

 

Education/Experience Requirements:

  • College degree preferred. Relevant work experience required.
  • Four to ten years of related business experience or an equivalent combination of education and work experience may be considered
  • Must possess a valid driver's license

 

Supervisory Responsibilities:

  • This position will be responsible for overseeing all of the functions performed by the Human Resources department. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing work appraising performance, coaching employee's performance problem resolution and seeking positive outcomes

 

Knowledge, Skills and Abilities:

  • Must have an understanding of and uphold the policies and procedures established by Thomas Point Capital, LLC (d.b.a. an independently owned and operated Home Instead franchise)
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
  • Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
  • Must have the ability to present a professional appearance and demeanor
  • Must have the ability to operate office equipment
  • Must have the ability to operate Home Instead technology
  • Must have computer skills and be proficient in Word and Excel
  • Must be able to work evenings or weekends as required
  • Must have knowledge of the senior-care industry
  • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
  • Must be patient and congenial on the telephone
  • Must be able to perform duties in a professional office setting
  • Must be able to recruit high quality candidates

 

 

 

 

 

 

 

Each Home Instead franchise is independently owned and operated.

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Posting ID: 611109032Posted: 2021-03-08