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4522 Customer Service Jobs in baton rouge, la

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Crewmembers - Cooks, Cashiers and Customer Service

Raising Cane's

Baton Rouge, LA 70809
4.7 miles Full-time, Part-time

Scheduling Coordinator

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328 - 70806, Baton Rouge, LA 70806
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Postmates Part Time Delivery Driver (Same Day Activation)

Postmates

Baton Rouge, LA 70805
3.4 miles Full-time, Part-time

Scheduling Coordinator

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Restaurant Delivery Driver

Postmates

Baton Rouge, LA 70815
3.5 miles Full-time, Part-time

CAREGiver - Full Time: Zachary |Signing Bonus|

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328 - 70806, Baton Rouge, LA 70806
0.2 miles Full-time

Weekend Caregivers | Signing Bonus | Immediate Start: Zachary

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328 - 70806, Baton Rouge, LA 70806
0.2 miles Part-time

CAREGiver - Full Time

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328 - 70806, Baton Rouge, LA 70806
0.2 miles Full-time

Caregivers Needed Immediately- Pointe Coupee: New Roads

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328 - 70806, Baton Rouge, LA 70806
0.2 miles Full-time
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Food Delivery Driver

Postmates

Baton Rouge, LA 70801
3.8 miles Full-time, Part-time

Caregivers Needed

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328 - 70806, Baton Rouge, LA 70806
0.2 miles Full-time

Caregiver Leader

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328 - 70806, Baton Rouge, LA 70806
0.2 miles Full-time
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Delivery Driver

Postmates

Baton Rouge, LA 70802
3.0 miles Full-time, Part-time

Caregivers Needed- Immediate Start: Greenwell Springs

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328 - 70806, Baton Rouge, LA 70806
0.2 miles Part-time

Donor Relations Specialist (Customer Service/Scheduler)

Vitalant
Baton Rouge, LA 70809
Full-time, Part-time
Refer friends, get paid!

Job Description

PRIMARY PURPOSE:

Under direct supervision, this position is responsible for customer service to donors for the purpose of increasing donor frequency and maintaining donor retention.

DUTIES AND RESPONSIBILITIES:

  1. Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
  2. Assures quality customer service to all customers.
  3. Retains current donors by rebooking donation appointments.
  4. Explains and/or enrolls donors in frequent donor programs.
  5. Assists Donor Services staff with donor flow, monitors wait times, and communicates with donors and/or staff regarding wait times.
  6. Educates donors on pertinent issues (e.g. the donation process, blood needs, blood components, etc.)
  7. Converts donors to automated and other new collection technologies to optimize the donation opportunity.
  8. Assists donors, blood center staff and coordinators in resolving customer service issues.
  9. Administers customer service and marketing surveys to donors.
  10. Collects data and prepares reports, as assigned and performs other clerical duties, as needed.
  11. Presents promotional gift items and recognition; monitors and replenishes promotion inventory, as required.
  12. Performs all other duties, at the discretion of management, as assigned.


REQUIREMENTS:

Knowledge/ Education

High school graduate or GED required.

Licenses/ Certifications

None.

Experience

One year experience in related field required.

Skills/Abilities

  1. Able to work in a team environment.
  2. Strong customer service skills and ability to analyze customer-related situations and take appropriate action.
  3. Effective communication skills, both verbally and in writing.
  4. Able to maintain confidentiality.
  5. Good working knowledge of PC software preferred.
Posting ID: 610387030Posted: 2021-03-03