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    GUEST SERVICES SUPERVISOR

    Dimension Development Company

    5500 Hilton Avenue, Baton Rouge, LA 70808
    1.9 miles
    Full-time, Part-time

      MAINTENANCE SUPERVISOR

      Dimension Development Company

      5500 Hilton Avenue, Baton Rouge, LA 70808
      1.9 miles
      Full-time, Part-time

        HOUSEKEEPING COORDINATOR (INSPECTIONS/FLOOR SUPERVISION)

        Dimension Development Company

        5500 Hilton Avenue, Baton Rouge, LA 70808
        1.9 miles
        Full-time, Part-time

          MAINTENANCE UTILITY

          Dimension Development Company

          5500 Hilton Avenue, Baton Rouge, LA 70808
          1.9 miles
          Full-time, Part-time

            SALES ADMIN/COORDINATOR

            Dimension Development Company

            5500 Hilton Avenue, Baton Rouge, LA 70808
            3.1 miles
            Full-time, Part-time

              HOUSEKEEPER (FULL-TIME)

              Compass Group USA Inc

              Our Lady Of The Lake Children's Hospital. 5000 Hen, Baton Rouge, LA 70808
              3.1 miles
              Full-time

                HOUSEKEEPER (FULL-TIME)

                Compass Group USA Inc

                Baton Rouge, LA 70808
                3.1 miles
                Full-time

                  GUEST SERVICES SUPERVISOR

                  Dimension Development Company
                  5500 Hilton Avenue, Baton Rouge, LA 70808
                  Full-time, Part-time
                  Similar jobs pay $14.42 - $24.51

                  Job Description

                  This is the job description for Guest Services Supervisor


                  JOB DESCRIPTION

                  Job Title: Guest Services Supervisor
                  Department: Front Desk/Guest Services
                  Company: Dimension Development
                  Reports To: Front Office Manager
                  Supervises: Guest Services Representatives
                  Job Description Date: May 1, 2014

                  Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

                  Job Responsibilities:
                  1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell
                  person or directly to guest as appropriate, without announcing room numbers.
                  2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining,
                  entertainment and travel directions.
                  3. Keep records of room availability and guests' accounts. May make, confirm and cancel
                  reservations for guests.
                  4. Compute bill, collects payment and makes change for guests. May post charges such as room,
                  food, liquor or telephone by hand or machine.
                  5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using
                  equipment such as telephone, fax and switchboard.
                  6. Understand and enforce the hotel company credit policies. Account for all cash and makes
                  deposits in accordance with hotel and company policies.
                  7. Take the initiative to greet guests in a friendly and warm manner.
                  8. Take responsibility for assigned employees in the absence of the Department Manager, assign
                  work, and ensure proper performance of assigned employees.
                  9. May make restaurant, transportation or entertainment reservations for guests; may deposit
                  guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or
                  champagne for special guests.
                  10. Other duties as assigned.

                  Job Skills:
                  1. Speak clearly and listen carefully.
                  2. Use personal judgment and specialized knowledge to give information to people.
                  3. Communicate well with many different kinds of people.
                  4. Change easily and frequently from one activity to another such as from typing to interviewing,
                  to searching in a directory, to using a telephone.
                  5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

                  Job Qualifications:
                  Education HS Diploma or equivalent.
                  Experience Minimum 1 year guest services, general office, accounts receivable or customer service experience; OR an equivalent combination.
                  Licenses/Certifications N/A
                  Posting ID: 50941148Posted: 2020-02-13