About us. Bedford Ace Hardware is an independent family-owned and operated hardware store located in Bedford, NY. We have been serving the community for over 30 years. Whether you tackle projects weekly, monthly or yearly, we are your one-stop destination for all your hardware needs. We have the know-how to answer your questions in all of our core departments such as paint, electrical, plumbing, hand and power tools and lawn and garden as well as offer quality tools and products including brands such as Benjamin Moore, Stihl, Milwaukee, DeWalt and Craftsman, Weber, Big Green Egg, Yeti, Scotts and Miele to name just a few. We also duplicate keys, exchange propane, repair screens, cut glass and plexi, sharpen knives and computer match paint colors. We are an authorized service dealer for Stihl and Miele brand products. You can also drop off your rechargeable batteries and fluorescent bulbs for recycling. Start your projects off right and maintain your home with ease. We're here to help. General Summary The Cashier/ Sales Associate help will ensure a positive experience for our customers from start to finish. Role includes cashiering, assist in the receiving, stocking, pricing of all merchandise and helping maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: • Provide a positive representation of Bedford Hardware. • Proactively assist customers in solving problems. • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. • Possess a friendly outgoing demeanor; work well with customers as well as associates. • Ensure all pages and calls are answered promptly, courteously and effectively. • Possess strong product knowledge and knowledge of store layout and location of products. • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations • Assist in creating a positive, professional and safe work environment. • Complete register transactions accurately and efficiently as per training. • Assist with receiving, checking in and stocking of merchandise throughout the store. • Assist with maintaining back stock levels. • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. • Communicate any Store Support Center issue to General Manager for follow up. • Communicate any merchandising, cost control or sales idea to General Manager. • Participate in store meetings. • Be professional in appearance and actions. • Perform all other duties as assigned. Experience Formal retail experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.
Full Time and Part Time Opportunities. Full time position includes paid Vacation, Sick and Personal Time; Health Insurance option with company contribution; vested profit sharing program.