Want to challenge yourself creating delightful design AND make a difference in the world?
Who Gives A Crap makes toilet paper that's good for the planet, good for people and good for your bum. All of our products are made sustainably without trees and we donate 50% of profits to help build toilets in developing countries. To date, we've donated over $1,800,000 and we're just getting started!
We're one of the fastest growing ecommerce businesses in Australia, and are now aggressively entering the North American and European markets, with insanely ambitious growth targets for this year and beyond. We currently have a team of about 80 people working out of "hubs" Melbourne, Manilla, Los Angeles and Hong Kong. We're never happy with the status quo, though, so we're planning to double or triple our team in the next year, and we won't stop growing until everyone in the world has access to a toilet. So... that's where you come in!
At Who Gives A Crap, our Creative, Growth Marketing and Digital Product teams work extremely closely to create the most delightful, onbrand and high performing work possible. We're looking for a creative to lead the growth and digital product work on behalf of the creative team. You're a designer/art director who understands (and loves) the intersection of creative, brand, growth, data and insight driven work.
Reporting to our Creative Director , you'll directly manage our super talented Digital Designer and work within a kick ass Creative Team who aren't afraid to put a fart button on an email.
You'll be leading the collaboration between the Creative Team and Digital Product team, making sure our product pages are on brand and are injecting delight where possible. While you don't have to be a UX designer, you do know how to talk the talk and understand best practice ecommerce to bring out the best in your collaborative efforts with our Digital Product team.
You'll also be the point person for our Growth Marketing team. We test new channels often, so you could be doing anything from redesigning our email flows to working out how to test out a chat bot to thinking through static ads for a test on Pinterest. The work is varied, high paced and we're looking for someone who loves figuring stuff out, thinks big picture concepts and is always looking for opportunities to drive amazing work.
Are you a designer who reads? You've got the job. Just kidding, but seriously, we've written a lot of information about the role below so you can get a good feel for the role and see how awesome it is!
If you worked here this past month here are some things you might have been involved in:
Yes, you're a digital designer and a pro at Sketch and the Adobe suite (duh), but you don't just make things look pretty. You've probably always dreamt of applying your design skills to work that's contributing to making our world a better place whilst making people smile.
You understand the nuances of digital design in the world of ecommerce and you get a kick out of seeing your work across emails, landing pages and new channels. It's ok not to know everything, but you're the type of person who jumps in and loves figuring it out.
You see the forest, and the trees
Rather than just thinking through the individual element you're designing, you think about the entire experience it fits into. We go at a fast pace, so while we want to be proud of the work that goes out, it might not always be perfect. We prefer to get as many of our ideas into the world as possible, rather than perfecting a single idea. You must be used to iterating and creating A/B tests of your work.
You love variety
Berets, caps, helmets - you look good in all of the hats. We're a small team and we all get our hands dirty. Some days you'll be designing, other days you'll be concepting big picture campaigns. Then, there will be days you'll be solving a process problem or figuring out how to increase our cross functional collaboration.
We won't tell anyone, but you like metrics and data
You understand the role metrics, data and insights have in your work and you love finding the balance between creativity and brand and data and best practice. You're the type of person who will sit on our team metrics call and then come up with 10 ways to apply it to your work.
You are comfortable and skilled at leading and working cross-functionally to ensure everyone is engaged, effective and enjoying themselves. Your crystal ball vision helps you stay a few steps ahead and you proactively seek to fill gaps in your knowledge to understand what might lie ahead.
You're delightful and like to make people smile
We want someone who can learn our approach, think quickly and take the initiative to suggest new ways in which we can use design to deliver delight. You're constantly thinking about fun ways to bring delight to our customers, can think of high end campaignable ideas as well as smaller, easier to action ones.
You heart feedback You welcome getting tips, tricks and feedback on your work from your peers, not just within the design team, but cross functionally too. You understand that diversity in thinking makes work better and some people make really valid points. That's not to say you have to take eeeeeeverything on board. You know how to filter and have the confidence and communication skills to explain your decision making.
You give a crap
Yep. We're all here because we genuinely want to make the world a better place with our work, and we want you to want that too! Awwww.
Every minute you spend working with us, you're making a difference. The more we grow, the bigger an impact we'll have. Sell your soul no longer! We think that's a pretty great perk, but we don't stop there...
If you have a great idea, we'll do everything we can to make it happen. This is the kind of role that will be hard to find anywhere else: you'll work with an incredible bunch of passionate people to grow a fast-paced startup at a crucial point in its trajectory.
The job is also super flexible, something we're working hard to hold onto even as we grow really quickly. We started the business remotely, and now have hubs in 4 cities around the world. While the LA team spends most of the week together in the Downtown office, you can also mix it up and work from home or your favourite cafe! And while we don't have a Friday drinks cart (yet), you will get free toilet paper. A lot of it. And nothing beats that.
Lastly, you get to say the word 'crap' more than in any other job. Guaranteed.
This depends on your experience but just because we're a social enterprise doesn't mean you'll get paid peanuts. Think chocolate covered macadamia nuts with some extra perks thrown in. In other words, we pay competitively and are determined to make this the best job you'll ever have - you won't ever want to leave!
Who Gives A Crap also provides 4 weeks of paid annual vacation (woot!), flexibility to take extra unpaid leave or travel while working, great health insurance, 401(k) matching, generous parental leave and a whole lot of other stuff. And did we mention the free toilet paper?
Not a digital designer but totally want to work for us? Check out our careers page and apply for your Dream Job!
Aside from being a total toilet paper fanatic, what was it about our job ad that made you apply? *
Tell us who has the best onboarding email experience and why? *
What's the newest thing you learned at work and how did you go about learning it? *
So, we're big on baked goods here. If you were up next on the weekly bake off roster, what would you make? *
What Easter egg would you put on our homepage? *
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