Serco's General Clerk II at our Rogers, AR location, supports the Federal Government Affordable Care Act and through the dedication of our employees, they help consumers as they enroll in affordable health insurance and insurance affordability programs.
Serco is a leader in health care services that support vital government programs and enhance the experience and outcomes of consumers. In partnering with Federal agencies and State governments Serco has set the standard of excellence for large-scale, high-volume programs and solutions that deliver vital citizen services in areas including healthcare and retirement benefits to millions of Americans. Serco focuses on the customer experience that aligns government services with heightened expectations of citizens to achieve excellent and convenient customer service.
In this position as a part of this amazing team, you will select appropriate methods from a wide variety of procedures and make simple adaptations and interpretations from a limited number of substantive guides, manuals and procedures. These clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.
You will provide telephone and computer support by following specific scripts and guidelines and you will be seated at a computer for the majority of your shift. This position is on a Federal U.S. Government contract which will require candidates to pass a background investigation and drug screen. Medical marijuana cards are not acceptable.
Specific responsibilities you will perform:
This position has the flexibility to be onsite or a temporary telecommuting position. However, you will participate in some in-person training on site and need to be available to return to onsite performance of duties once COVID restrictions are lifted. All COVID precautions are in place at our sites as we follow state & CDC guidelines to best ensure the safety of our employees. These procedures are required of all Serco employees.
To qualify for this position as a temporary telecommuting employee (not required if you desire to work onsite), you must meet the following requirements:
Military Veterans and spouses are encouraged to apply.
Depending on hire date, seasonal employment typically ranges from three to six months in duration.
Seasonal employees may be offered the opportunity to become full-time employees subject to performance and position availability.
Requirements for you to be successful in this position, you must have:
This position pays 14.38/Hour plus $4.22 Hour H&W.
This position is on a Federal U.S. Government contract which will require candidates to pass a background investigation and drug screen. Medical marijuana cards are not acceptable.
Please take a few moments to apply to this great opportunity. Join us in being Serco Proud and a team that is making a Difference Every Day!
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has approximately 8,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).