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37 Human Resources Jobs in belle chasse, la

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    Bilingual SP/ENG Patient Care Representative - Healthcare Call Center - Great Benefits!

    Kroger

    2731 Manhatten Blvd #B17, Harvey, LA 70058
    17.6 miles
    Full-time, Part-time

      Patient Access Coordinator

      Kroger

      2731 Manhatten Blvd #B17, Harvey, LA 70058
      17.6 miles
      Full-time, Part-time

        Patient Access Coordinator

        Kroger

        2731 Manhatten Blvd #B17, Harvey, LA 70058
        17.6 miles
        Full-time, Part-time

          Patient Services Coordinator - Healthcare Call Center - Great benefits!

          Kroger

          2731 Manhatten Blvd #B17, Harvey, LA 70058
          17.6 miles
          Full-time, Part-time
          • Urgently Hiring

          Store Manager - 5057

          Five Below

          1500 Westbank Expressway, Harvey, LA 70058
          20.0 miles
          Full-time, Part-time

            Prior Authorizations Specialist - Healthcare Call Center

            Kroger

            2731 Manhatten Blvd #B17, Harvey, LA 70058
            17.6 miles
            Full-time, Part-time

              Pharmacy Technician - Intake - Patient Access - Pharmacy Technician License Required

              Kroger

              2731 Manhatten Blvd #B17, Harvey, LA 70058
              17.6 miles
              Full-time, Part-time

                Patient Care Coordinator - Bilingual (ENG/SPA) - New Orleans

                Kroger

                2731 Manhatten Blvd #B17, Harvey, LA 70058
                17.6 miles
                Full-time, Part-time

                  Patient Care Representative - Healthcare Call Center - Great benefits!

                  Kroger

                  2731 Manhatten Blvd #B17, Harvey, LA 70058
                  17.6 miles
                  Full-time, Part-time

                    Barista

                    Starbucks

                    1199 Terry Parkway, Gretna, LA 70056
                    18.2 miles
                    Full-time, Part-time

                      Barista

                      Starbucks

                      3400 Holiday Drive, New Orleans, LA 70114
                      19.8 miles
                      Full-time, Part-time

                        Barista

                        Starbucks

                        806 Manhattan Boulevard, Harvey, LA 70058
                        20.0 miles
                        Full-time, Part-time

                          Barista

                          Starbucks

                          1677 Barataria Blvd., Marrero, LA 70072
                          19.7 miles
                          Full-time, Part-time

                            Bilingual SP/ENG Patient Care Representative - Healthcare Call Center - Great Benefits!

                            Kroger
                            2731 Manhatten Blvd #B17, Harvey, LA 70058
                            Full-time, Part-time
                            Similar jobs pay $9.58 - $12.52
                            Refer friends, get paid!

                            Job Description

                            Company Name: Kroger Specialty Pharmacy
                            Position Type: Employee
                            FLSA Status: N/A

                             

                             

                            Position Summary

                            Perform duties to respond to incoming pharmacy calls from patients, prescribers offices, insurance companies, and manufacturers, and employ one call resolution, where appropriate. Effectively resolve all callers concerns and make routine outbound calls to assist current patients and prescribers offices with maintenance of monthly prescription refills. Address related questions and concerns while providing excellent customer service. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion, and safety.

                            Essential Job Functions

                          • Respond to incoming calls or make outbound calls to current patients and prescribers offices to process medication refills and schedule delivery to ensure continuity and maintenance of therapy while building trusted and enduring customer relationships
                          • Utilize knowledge of the pharmacy processes and procedures to ensure that callers needs are met, address questions and concerns and escalate issues involving complex clinical matters to clinical team as appropriate
                          • Utilize personal effectiveness and effective listening to quickly assess callers needs and use critical thinking skills to determine best resolution
                          • Communicate financial obligations, copayments and past due balances to patients and process and safeguard credit card transactions
                          • Facilitate communication between internal team, patients and prescribers offices to support patients therapy compliance through transmittal of status updates, template letters, notifications of triage or transfer, etc.
                          • Use computer system to locate patients and document case activity, communications and correspondence in computer system to ensure completeness and accuracy of patient contact records
                          • Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
                          • Perform other related duties as assigned
                          • Must be able to perform the essential job functions of this position with or without reasonable accommodation
                          • Minimum Position Qualifications

                          • High School Diploma or GED
                          • Any additional specialized training in general office routines and computer and software operation
                          • 1 year of experience of telephone high touch, high quality customer service experience involving computer skills
                          • Superior interpersonal effectiveness, telephone customer service and relationship building skills
                          • Ability to utilize problem solving and critical thinking to quickly understand what caller is wanting to determine best resolution or person to handle
                          • Ability to multitask during and between calls to review patient history, job aids, reference material, policies and procedures, as well as document patients records
                          • Excellent Microsoft Office software skills, including Excel and Outlook in Windows format with demonstrated adaptability to internal pharmacy systems
                          • Desired Previous Experience/Education

                          • Pharmacy Technician Certification
                          • Any prior experience in medical or specialty pharmacy setting
                          •  

                            Education Level: High School Diploma/ GED Required
                            Required Travel: None
                            Required Certifications/Licenses: None
                            Position Type: Full-Time

                            Regions: Any


                             

                            Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
                             

                            Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

                             

                             Posting Notes:  LA || Harvey || 2731 Manhatten Blvd #B17 || 70058 || Kroger Specialty Pharmacy || None || Call Center; Customer Service; Health & Wellness; Specialty Pharmacy || Employee || Non-Exempt || Full-Time || None 

                            Posting ID: 582739919Posted: 2020-10-28