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                URGENT: Housekeeper Wanted - Big Bear Lake Cleaner Posting

                Housekeeper.com

                Big Bear Lake, CA 92315
                Part-time

                  URGENT: Housekeeper Wanted - Need Experienced Housekeeper Service For 2 Air Bb Rentals In Big Bear Lake

                  Housekeeper.com

                  Big Bear Lake, CA 92315
                  Part-time

                    Front Desk Associate

                    Big Bear Vacations
                    Big Bear, CA 92315
                    Full-time, Part-time
                    Similar jobs pay $11.00 - $12.72
                    Refer friends, get paid!

                    Job Description

                    Job Description

                    Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping staff when needed.

                    The front desk supervisor will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.

                    In addition the front desk supervisor will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role.

                    Oversees and supervises the reservation staff. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description.

                     

                    DUTIES AND RESPONSIBILITIES:

                    1. Ensures Outstanding customer care at all times.

                    2. Maintains a friendly, professional, cheerful and courteous demeanor at all times.

                    3 .Accurately answers inquiries and consistently resolves problems and in an efficient manner while demonstrating a sense of urgency.

                    4. Responds to telephone and in-person inquiries in a timely fashion.

                    Company Description

                    At Big Bear Vacations we take pride in being one of the top vacation rental providers in the state of California. We provide vacation rentals for everyone and anyone looking to utilize our properties for personal or even business needs. We offer a wide variety of homes that have an array of amenities and avenues for you to enjoy our surrounding locations. Throughout our selection of homes, you will find we have room to fit any of your needs. We have properties for season trips, rooms with extra entertainment as well as rooms that have added features to only make your vacation to remember that much more special. We make it a priority to ensure our clients are treated like family and feel at home when they spend their vacation with us. If you’re looking into renting a cabin in Big Bear, contact our team today. We are waiting and eager to hear from you!
                    Posting ID: 563039417Posted: 2020-08-06