Client Coordinator/ Caregiver Scheduler
A Home Care Coordinator is responsible for recruiting and training caregivers, client coordination, scheduling caregiver time off requests/call outs, monitoring caregiver performance, handling client complaints, matching caregivers to potential clients, writing reports and performing other office related work as needed.
Job Description: -
1) Minimum of two years of experience working in the Senior Home Care industry. Must have experience as a Client Coordinator/ Caregiver Scheduler.
2) College degree or professional training/certification combined with professional experience.
3) Good telephone etiquette always, good verbal, written, and interpersonal skills. Dependable & trustworthy with a good Work ethic.
4) Ability to learn quickly, multitask and work independently and efficiently in a fast-paced environment.
5) Above average computer skills, proficient in MS Office products. Driver's License and a reliable vehicle.
6) Scheduling: ClearCare, daily maintenance, Recruit, train, supervise new caregivers, including possibility of covering shifts when no staff is available to work.
7) Home care coordination including but not limited to, finding coverage for last minute caregiver call outs, coordinating coverage for employee time off requests and QA calls to check on client satisfaction.
8) Communicate effectively with all members of administration through verbal and written reports, participation in staff meetings, team conferences and occasional after-hours meetings.
9) Maintain confidentiality in all aspects of the job.
10) Electronic documentation and reporting.
Find out more about this fulfilling career opportunity at homeinstead.com/553
or call us during office business hours of 9:00am-5:00pm at 860-236-5995
Home Instead.
Each Home Instead franchise is independently owned and operated.
Each Home Instead franchise is independently owned and operated.