3234 Retail Jobs in blue ash, oh

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt
Line of Business: Infrastructure Services

See what life is like at Kroger Technology

at https://www.kroger.com/livekt

Additional Technology Information: 

The primary focus of this position is to provide advanced administration support for all facets of infrastructure system operations. This includes day-to-day technical supervision, 3rd level support in multiple locations, and at all hours. This also includes usage/performance reports distribution, interfacing to enterprise processes such as incident, problem and change management, job scheduling, system automation, and analytical tasks as assigned by management. The Operations Analyst may participate in the design and implementation/installation, maintenance and administration of infrastructure systems including hardware, software and various configurations. The Operations Analyst works with others to establish and improve processes and procedures. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

• Monitor and respond to system error conditions.
• Manage, execute, log and report break/fixes changes, service requests and support activities.
• Develop and follow documented processes and procedures to ensure infrastructure systems stability.
• Maintain operational procedures, processes and scripts.
• Provide usage, performance, service level, compliance and audit reporting.
• Implement, report, and monitor service upgrades (e.g. security fixes, etc.).
• Test and support software, hardware upgrades that directly affect their area of expertise.
• Adhere to project plans for the implementation, and rollout of new, or updated software and processes with the assistance of senior team members.
• Support process, hardware and software analysis on new technologies in their area of expertise.
• Support and maintain infrastructure solutions utilizing required tools and technologies. Provide off-hours support (24 x 7) as required
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• 3 - 5 years experience in adjacent technologies.
• Proven PC skills in Windows XP, Microsoft Word and Excel Spreadsheets.
• Proven communication and presentation skills to effectively communicate information to customers and to all levels within the organization.
• May be required to work every other weekend.
• Strong customer service skills.

Desired Previous Job Experience

• Associates degree in IS or related equivalent work experience in an Information Systems position.
• 3 - 5 years experience in supporting IT Infrastructure or Security services
• Experience in Operations Analyst position

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time 
Shift(s): [[mfield4]]

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Jobs at Kroger:  To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

Below is a list of some of the benefits we offer our associates.

Health and Well-being Benefits:

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:

• Participation in a 401(k) plan, subject to certain eligibility requirements
• Group term life insurance eligible
• Eligible for an annual bonus based upon company performance
• Associate discounts

Growth and Development Benefits:

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  OH || Blue Ash || 11450 Grooms Road || 45242 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Exempt || Full-Time || None