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General Manager

Bear Paddle Swim School

9376 Mason Montgomery Road, Mason, OH 45040
6.0 miles
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                  General Manager

                  Bear Paddle Swim School
                  9376 Mason Montgomery Road, Mason, OH 45040
                  Full-time
                  Wage:45,000-50,000k
                  Refer friends, get paid!

                  Job Description

                  The Swim School Manager is responsible for the overall success of the Swim School, meeting financial goals, providing the highest quality swim lessons, customer service, and facility standards. They are also responsible for organizing and coordinating the front of house and back of house operations and procedures for the Swim School, ensuring organizational effectiveness, and efficiency. In addition, they troubleshoot for the location both internally and externally ensuring all team members follow the standards set for the success of the company.

                   

                  Responsibilities

                  • Lead, Manage, Hold Accountable Employees

                  • Enrollments, Fill Rates, Class Offerings

                  • Customer Retention & CLV

                  • Hiring & Training

                   

                   

                  Qualifications

                  • Budgeting, planning management

                  • Build and maintain relationships

                  • Data analyzing, problem identification, and resolution

                  • Generate clear, concise reports indicating key issues to management and department head

                  • Detail-oriented

                  • Verbal, listening, and effective communication

                  • Computer skills including Google Drive, Google Sheets, Google Docs, Google Calendar

                  • Results driven

                  • Ability to work most evenings with one weekend day (may change on location needs)

                  • Honest and trustworthy

                  • Respectful

                  • Possess cultural awareness and sensitivity

                  • Adaptable and flexible

                  • Ability to manage labor and P&L statements

                  • Effective problem solving skills

                  Posting ID: 562711687Posted: 2020-07-14