863 Facility Jobs in brighton, mi

The general responsibilities assigned to this existing role we are seeking to fill are listed below. This list is not intended to be a comprehensive list of all responsibilities, duties, and requirements, but serves to provide an overview of the role's aggregate scope.

Job Description:

· Customer-facing front desk position responsible for answering multi-line phones

· Confirm customer purchase orders

· Generate and distribute customers invoices

· Determine best method of shipment, negotiate freight, and prepares shipping documents

· Answers customer inquiries concerning invoices, payments, shipping, documentation, or other requests

· Process and post customers payments

· Monitor receivables aging report and resolves any payment discrepancies, disputes, and collection issues

· Communicate with customers and vendors to resolve questions, inquiries, issues, and discrepancies

· Open new customer accounts, including contacting trade references and credit checks

· File and maintain customer and vendor files and records

· Reconcile invoices with packing slips and post invoices to ensure accurate and timely payment

· Work with purchasing and receiving departments to resolve issues and ensure accurate financial postings

· Provides support to our managers and employees

· Calculate, process, and submit sales commissions

· Processes approved employee expense reports

· Generate applicable reports on a timely basis

· Sorting and distribution of daily mail, and general clerical duties

· Inventory and order office supplies

· Cleaning and maintenance of the office appearance

· Handling sensitive and confidential information with honesty and integrity

· Comply with company guidelines and procedures

· Perform other duties as directed by supervisor

Qualifications:

· Passion for delivering exceptional customer service via phone and email

· Positive, friendly demeanor, and strong interpersonal skills

· Excellent written and verbal communication skills

· Excellent time management skills and the ability to prioritize work

· Exemplary attention to detail and problem-solving skills

· Strong organizational skills with the ability to multi-task and adapt

· Self-motivated with a strong work ethic

· Team player, takes pride in a job well done, and motivated to take on extra responsibilities

· Strong knowledge and proficiency in QuickBooks and Microsoft Office (Microsoft Word, Outlook, and Excel)

· High School or equivalent certificate required.

· College classes preferred, but not required. A degreed candidate is not a requirement.