The Director of Professional Outreach, Physician Liaison is responsible for achieving growth for hospital-specific service lines that are in alignment with the Division and Market Strategy. Under direction of the Hospital CEO, the DPO will develop and implement plans of action for determining and achieving physician satisfaction with the hospital and its departments through open dialogue and in-person visits with both affiliated and non-affiliated physicians in the assigned service area. In collaboration with the Hospital CEO, evaluate, analyze, and interpret market utilization data for assigned hospital services ensuring that priorities and opportunities are identified. Develop strategies to grow programs/service lines, as identified in the hospital's strategic plan. Work with both Physician Recruitment and Marketing in the successful onboarding of new hospital physicians. This includes, but is not limited to, setting up and hosting activities to introduce the physician to the community. In collaboration with the Hospital Marketing Team, promote differentiating services to community physicians to ensure they understand the clinical advantages of our facilities. Complete face-to-face meetings with identified physicians and referral sources on a routine basis ensuring that external and internal obstacles to business growth and retention are identified and minimized or eliminated (minimum of 75% of time spent in field). Prepare and present monthly reports; identifying trends, additional business opportunities, and obstacles to new business growth. Present and gain support and commitment from Hospital Leadership, Service Line Leaders, Facility Leaders, and Medical Staff, as needed, for the outreach plan. Bachelor's degree in business, healthcare administration or marketing from an accredited college or university. Master's degree in business or healthcare administration preferred. Requires a minimum of 5 years progressive experience in healthcare, preferably in marketing or business development. Clinical and/or sales background desired.
Lake Norman Regional Medical Center has been serving the needs of the greater Lake Norman, Iredell and surrounding counties since 1926. The 123-bed, acute-care hospital offers comprehensive medical services and is located in Mooresville, NC. The medical campus includes 24-hour emergency medicine, a comprehensive center for surgical weight loss, women's services and The Stork Landing Maternity Center, cardiology, oncology, and surgical services, including an orthopedic specialty center and an outpatient surgery center, with designation as an American Institute of Minimally Invasive Surgery (AIMIS) Center of Excellence.
Lake Norman Regional Medical Center has been honored with The Joint Commission distinction of being named a Top Performer on Key Quality Measures ™ for 2010, 2011, 2012, 2013 and 2014.
The benefits of working at Lake Norman Regional Medical Center are long and robust. Our benefit programs of "My Health, My Reward, My Future" include:
The Values of "I CARE - Integrity, Compassion, Accountability, Respect and Excellence" are the heartbeat of our organization. These values are evident in how we serve our patients, their families, our co-workers and the community.
We invite you to apply for a position on the Lake Norman Regional Medical Center team - a place where careers are broadened and excellence is achieved. Distinguish yourself at Lake Norman Regional Medical Center and know what it feels like to make a difference in the health and well-being of the patients we serve!