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654 Hospitality Jobs in broomfield, co

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  • Urgently Hiring

Part-Time Leasing Consultant

Simpson Housing LLLP

, Denver, CO 80204
13.3 miles Part-time
  • Urgently Hiring

Leasing Consultant

Simpson Housing LLLP

, Denver, CO 80205
12.6 miles Full-time
  • Urgently Hiring

Service Assistant

Buffalo Wild Wings

, Longmont, CO 80501
17.6 miles Part-time

    Principal Wireless Engineer II

    SPECTRUM

    , Broomfield, CO 80020
    0.5 miles Full-time, Part-time

      Front Desk Agent

      Westmont Hospitality Group
      Thornton, CO 80023
      Full-time, Part-time
      Similar jobs pay $12.10 - $14.26
      Refer friends, get paid!

      Job Description

      Job Description

      JOB SUMMARY

      We are looking for friendly, outgoing and customer service driven part - time Front Desk Agents. Our Front Desk Agents are the first point of contact for our guest and thereby set the tone for a great guest experience. Ideal candidates are able to multi-task and maintain a professional demeanor when under pressure.

      JOB DUTIES

      • Greet guests and efficiently process registration and assignment of rooms.
      • Complete daily bucket checks of in-house guest to ensure information and rates are correct.
      • Assist guests with request and/or complaints and monitor issues through to resolution.
      • Sort and rack incoming mail and messages.
      • Answer inquiries via phone and person to person pertaining to hotel services; guest registration, area resources and entertainment venues etc.
      • Protect guest privacy and safety when within reasonable control of the position to do so.
      • Maintain records of room availability and guests' accounts.
      • Compute bill, collect payments and post charges to Property Management System.
      • Handle lost and found items in accordance with established guidelines and procedures.
      • Complete department/shift checklists and/or reports for relevant shifts.
      • Maintain visibility and availability to guests.
      • All Associates must maintain a neat, clean and well groomed appearance.
      • Report all accidents, injuries, property damage and genuinely unsafe conditions to the appropriate contact immediately.
      • Regular work attendance which includes flexibility in work schedule that may include afternoons, nights, weekends, and holidays.
      • Perform other related duties as assigned.

      EDUCATION and EXPERIENCE

      • High school diploma and or any equivalent combination of education, training and experience is required.
      • Prior hospitality experience preferred.
      • Experience executing moderately complex math calculations such as discount rates, interest, commissions, proportions, and percentages preferred.
      • Exposure to Microsoft Word and Excel preferred.

      SKILLS

      • Strong analytical skills
      • Strong written and verbal communication skills.
      • Ability to independently evaluate problems, issues, or challenges and develop, investigate, and implement solutions to resolve these challenges.
      • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse intense situations.
      • Ability to read, listen and communicate effectively in English, both verbally and in writing.

      PHYSICAL DEMANDS

      • Ability to stand for long periods of time.
      • Ability to lift up to 25 pounds maximum.
      • Occasional twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
      • Frequent to constant standing, walking, sitting and using hands to fingers to feel/touch.
      • Frequent smiling.

      ** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions**

      Posting ID: 563042229Posted: 2021-01-22