Beacon Health Options
Job Category: Clinical - Care Mgmt
Req #: CLINI02725
Schedule: Full Time
Location: WA - Camas
We Help People Live their Lives to the Fullest Potential!
For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a 'world-class' candidate experience from the moment you click 'Apply'! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise.
Do you have a passion for helping others? If so, we are looking for you!
Beacon is currently seeking a Clinical Care Service Coordinator a highly organized and compassionate professional to join our team at our Camas, WA office. The Clinical Care Service Coordinator assists the account staff in completing projects that enable clients to be effectively served through the crisis system including external communication on the website, data tracking and reporting and coordination between entities
What does a typical day look like?
Maintains the Washington ASO website, keeping it updated with new information and removing outdated information in a timely manner.
Maintain crisis system data dashboard to monitor system performance, identify trends and patterns to guide decision making.
Load person alerts into the regional crisis line system within 24 hours of receiving the information.
Assist Director with performance reports to clients.
Accepts phone calls from members, providers or other service agencies that are requesting additional information on the available clinical services and programs.
Enters relevant call notes and information in Connects.
Maintains logs and other data bases regarding utilization management and care coordination activities
Coordinates with other agencies and staff as needed.
Consistently provides members, providers and internal staff with exceptional customer service.
Provides resources to members.
Maintains schedule that allows for appropriate coverage.
Adhere to all Beacon policies and procedures and standards of operations.
Completes all required and assigned trainings.
Attend all mandatory company or department meetings.
Report to each scheduled shift and commence work and perform essential job function at the start of each schedule shift.
Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment.
Performs special projects and other duties as assigned and required.
What you Contribute?
Education: High school diploma or GED required. Bachelor's Degree in Human Services (Social Work, Psychology, and/or Sociology) preferred
Knowledge, Skills & Abilities:
Minimum of two (2) years in Customer Service, Healthcare Clinical setting or Physician's office
Administrative Work, Call Center, Customer Service experience
Proficient in MS Word, MS Excel, MS PowerPoint
What Makes Us Different?
Here, it's not just a job - it's an opportunity to change lives.
Our employees are learners, innovators and original thinkers.
Our mission and values guide the way we treat our members, providers and each other.
What We Have to Offer:
Healthcare benefits available starting day 1!
Health & wellbeing incentives, such as gym membership reimbursement
401K with company match to help reach your future financial goals
Generous PTO, because we know life happens outside of work
Tuition reimbursement so you can keep reaching your fullest potential
If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started!
Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled
At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.
Apply Here: http://www.Click2Apply.net/7gfgz7pxh9t245zz
Posting ID: 561323828Posted: 2020-07-15