Do you take great pride in providing superior hospitality to your guests? Do you get a charge out of inspiring your team to reach its full potential? Do you possess "big picture" vision, outstanding leadership skills, and a sophisticated business sense? Are you an entrepreneur at heart? If yes, read on! Our General Manager position may be the perfect opportunity for you to apply your people skills, entrepreneurial spirit, and love for challenges to a rewarding career in apartment management.
M.S. Real Estate, Corp is an operator of luxury apartment properties - is a visionary company that is redefining the apartment industry. We are looking for exceptional people to become General Managers and help lead the change! Our General Managers are responsible for applying their hospitality expertise to maximize the performance of one or several of our top apartment assets in select geographical areas. Specific responsibilities include:
Customer Service. Providing superior customer service and communication to high-end residents and prospects in order to maximize customer satisfaction and increase renewals, revenue, reputation and profitability.
People Development. Developing, leading, and managing a high-performing team, including leasing, customer service, maintenance and management personnel, in order to build commitment to customer service, maximize their engagement, and minimize turnover.
Operations (including financial and sales management). Ensuring the smooth operations of a complicated, Class A property in a busy, fast-paced environment. Develop strategies and make decisions through marketing and other efforts to increase profitability and provide a return on investment for the organization.
Leading by example. Instilling, maintaining and modeling the M.S. Real Estate, Corp's standard of being the best in the industry.
Why You'd Want This Job
- Four-year college degree (strongly preferred)
- Experience in the hospitality, restaurant management, or apartment management industry (required)
- Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning
- Outstanding people/customer service skills
- Superior communication skills (listening, speaking, writing)
- Ability to train, develop, lead and inspire a high-functioning team of employees
- Demonstrated leadership and strategic thinking skills
- Effective change management and problem solving ability
- Knowledge of revenue management, marketing strategies, government regulations, and safety standards (e.g. OSHA, EPA, ADA, Fair Housing, EEO, etc.)
- High degree of flexibility and high tolerance for change
- Computer proficiency
- A competitive spirit: we're the best of the best and want a superior team!
Exciting opportunity to make an immediate impact on a high-performing asset
More personal, on-going interaction with your customers than in the hospitality industry (your residents are counting on you for an outstanding home!)
New challenges that will tap the depth of your skills
You have the autonomy and empowerment to make the changes necessary for success
Exceptional performance is recognized and rewarded
Excellent benefits, including comprehensive health care, 401(k) with company match, and rent discounts
Paid vacation and paid holidays
Regular, day-time hours
Culture that respects work/life balance
Great group of people in a real team atmosphere
HOW TO APPLY
If you would like to become part of our future and are looking for a growth and longevity, then please Apply Online and submit your resume along with a cover letter, references, and salary history for employment consideration. We typically respond within 2-4 days with an update as to the status of your submitted documents.
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our organization are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.