Position Summary
Team Member–is responsible for providing efficient, friendly service to Round Table Pizza guests, as well as maintaining a professional store appearance, in order to ensure complete customer satisfaction and to reflect the high standards that Round Table Pizza has set as an industry leader in the pizza business.
Principal Duties and Responsibilities:
Answering questions and providing courteous service to customers
Taking and completing orders accurately and efficiently
Politely engaging in suggestive selling techniques
Accepting payment for product and delivering correct change
Preparing all menu items to Round Table Pizza standards and specifications
Restocking products to guarantee freshness
Properly receiving and storage of product
Follow procedures and company standards
Answer telephone in a timely manner and using Round Table Pizza phone scrips
Other miscellaneous duties as assigned
Performing sanitation duties in order to maintain an internal and external clean, safe, and sanitary shop. Including but not limited to:
Sweeping and mopping all required areas inside the store.
Cleaning, sanitizing and stocking bathrooms
Cleaning and sanitizing tables and chairs in customer area
Emptying interior and exterior trash receptacles
Ensuring the parking lot and surrounding areas are kept clean
Washing windows
Essential skills and Experience:
Excellent customer service skills required
Excellent communication skills required
Basic mathematical skills, enough to handle various sums of money, required
Basic literacy skills required
Nonessential skills and Experience:
High school diploma or equivalent preferred
Physical Demands and work environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity
Carrying
Bending
Stooping
Grasping
Standing
Twisting
Lifting
Walking
Communicating with customers and co-workers
Sweeping
Writing
Mopping
Packing doughnut boxes
Requirements
Physical Requirements
Lifting up to as much as 50 pounds occasionally; and up to 25 pounds frequently
Using cleaning materials and equipment
Ability to reach the counter or drive through
Must be able to grasp products without crushing
Visual/Audible Acuity Requirements
Must be able to read product boxes, labels and measuring devices
Must be able to communicate with and understand customers and co-workers