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The System Vice President of Pharmacy Services (SVPPS) is the senior-most UNC Health executive providing oversight, direction and decision-making for Pharmacy programs and services across the entire system and ensuring that Pharmacy achieves performance excellence in terms of access, quality, safety, service, affordability, and effective use of technology. The (SVPPS) is responsible for providing leadership for the development and execution of pharmacy strategy in all areas of patient care across the health system. The SVPPS will implement the health system's vision for pharmacy services and, in conjunction with the School of Pharmacy, maintain the University of North Carolina's international reputation as a leader and standard-bearer for leading-edge patient care, education, and research. Specific work flows that will be the responsibility of the SVPPS include: Clinical Practice; Pharmacy Operations; Patient-Centered Care; Practice Development; Education and Training; Asset Management; Drug Policy; Medication Utilization; Investigational Drug Services; Integrated Informational Systems; Integrated Distribution Technologies; Ambulatory and Retail Pharmacy; Pharmacy Informatics; Medication Safety; Contracting; Human Resources Management; and Finance and Reimbursement. The SVPPS will assure a consistent, system-wide approach to supply chain management and pharmaceutical care across all UNC-affiliated patient care areas.
Scope of Pharmacy Practice: The System Vice President of Pharmacy Services will work with a system team of Pharmacy leaders to develop, oversee and maintain high-quality, cost-effective integrated pharmacy programs across multiple hospitals and clinical areas. The SVPPS will exercise management responsibility across this entire portfolio in order to meet the needs of patients, physicians, and staff in a manner consistent with UNC HCS's values and mission statement.
Specific areas of responsibility will include: Inpatient care, Outpatient care, Ambulatory care, Infusion, Central drug refill, Specialty pharmacy, Clinical support departments, such as retail pharmacies and pharmacy satellite locations, and Drug research
Common workplace functions will include: Collaboration with clinical leadership to develop drug use initiatives and assure appropriate use of pharmaceuticals. The SVPPS will be responsible for the execution and consistent implementation of drug use initiatives and Pharmacy care management initiatives. Collaboration with Patient Safety Leadership to develop quality initiatives, processes and tools. The SVPPS will be responsible for the execution and consistent implementation of quality initiatives across all pharmacy practice settings. He or she will also be responsible for ensuring enforcement of all applicable policies, standards and regulations related to Medication Safety, Medication Management and AR&L (Accreditation, Regulatory and Licensing). Collaboration with the Directors of Pharmacy to ensure the consistent implementation of prescription drug benefits in all regional Pharmacy Operations and Services. Responsible for ensuring that required benefits training sessions are completed, that members and patients are served in accordance with benefits requirements and that benefits-related policies and procedures are followed. Collaboration with Pharmacy Informatics personnel to ensure successful implementation and maintenance of technology systems and to contribute to the development of technology innovation.
Leading Change: The SVPPS's core responsibility will be to develop and implement a strategic vision for pharmacy services. Required qualities include- Value: the SVPPS will be able to accurately assess needs and leverage pharmacy resources to create value-added services and products. Vision: the SVPPS will inspire people with a compelling plan and mission for the continual improvement of pharmacy services and scope of pharmacy practice, strategically aligned with the broader UNC HCS mission. Innovation: the SVPPS will promote innovation and intelligent risk-taking to develop breakthrough pharmacy processes, products, services and goals. Change: the SVPPS will catalyze change by recognizing its need, by challenging the status quo, and by energizing stakeholders. Manage: the SVPPS will proactively manage multiple functions and work comfortably under pressure. The SVPPS will demonstrate the ability to coordinate complex, cross-functional projects and balance multiple competing priorities and perspectives. The SVPPS will determine the costs associated with new programs and services, and balance those costs against their benefit and the system's wider cost containment / cost avoidance philosophy.
Leading People: The SVPPS, in collaboration with Pharmacy Directors, will have responsibility for hiring practices and performance evaluation across UNC HCS. This includes: Oversight of policy and procedure pertaining to hiring, evaluation, discipline, and termination of employees. Assurance that all objectives and assignments given to department managers are completed on time and conform to applicable standards, rules, and regulations. Achievement of pharmacy productivity targets (Inpatient, Outpatient, and other functional areas), goals and performance metrics across UNC HCS. Collaboration with the Institution's Compliance Officer to ensure adherence with the Pharmacy Compliance Plan and to ensure Corrective Action Plans are developed and completed in response to Compliance issues. Responsibility for executive leadership over compliance related to Pharmacy Operations. Involvement in the training of pharmacy students and residents. Collaboration with the Directors of Pharmacy to develop strategy and plans for recruitment, training and workforce development in all regional Pharmacy Operations and Services. Work with the Directors to ensure implementation of grievance and arbitration decisions, legal settlements, and other high-level personnel related decisions. Achievement of identified workforce metrics, including LMP targets, in all Pharmacy Operations and Services. Collaboration with designated Service Line Leaders to develop policies, procedures, systems, tools and communication strategies to ensure compliance with Pharmacy Laws and regulations in all regional Pharmacy Operations and Services. Collaboration with the Pharmacy Directors to ensure operational compliance with policies, procedures, systems, tools and communication strategies applicable to supply chain requirements. Development of opportunities for the continued education and professional development of staff.
Academic Success: The SVPPS will plan, oversee, and lead post-graduate educational programming in conjunction with the School of Pharmacy. The SVPPS will be expected to be qualified for an appointment in the School of Pharmacy as an associate or full professor, commensurate with experience. Other specific goals include: Articulate and advocate a vision for the College of Pharmacy as an institution, as well as for the experiential education it provides. Participate as a member of the College faculty and executive leadership team. Lead the evolution and creation of new knowledge through the development and support of investigations to advance health care. Provide current and innovative pharmaceutical information and instruction to professionals and students, as well as the general public.
Driven by Results: The SVPPS will, in the course of his or her daily responsibilities: Achieve budget objectives and targets for each pharmacy cost center across the system. Provide executive leadership to seek out, promote and facilitate the rapid adoption and assimilation of best practices and innovations in service, work methods, technology, and operational systems which improve pharmacy service, quality and productivity in the region. Provide executive leadership to assure Workforce Planning and Leadership/Management Development programs are in place and to ensure an effective team necessary for the long term success of Pharmacy Services. Provide executive leadership and direction to assure compliance with North Carolina Pharmacy law and regulations, pharmacy business practices, accreditation standards, and other institutional policies. Collaborate with various senior health care executives (CEOs, CFOs, CNOs, COOs, VPs, etc.) to develop operating plans and to ensure that strategy, initiatives and monitoring systems and tools are aligned with the operating plan. Responsible for all financial targets and performance metrics. Develop and implement appropriate productivity management programs for each area of pharmacy practice across the system. Be responsible for adherence with inventory management, drug procurement and drug distribution requirements, standards and regulation.
Degree in Pharmacy required. Pharm.D. preferred, but will also consider a master's degree in Pharmacy, Health Services or Business Administration or related field.
Licensed as a Registered Pharmacist and eligible to practice pharmacy in the state of North Carolina.
Professional Experience Requirements:
Seven to ten years of leadership-level experience and documented record of success in management of multi-disciplinary and multi-site pharmacy operations and services. Ten years of responsible senior health-system pharmacy leadership in a progressive academic medical center or similarly complex health system.
Knowledge/Skills/and Abilities Requirements:
Ability to develop and foster relationships with multiple stakeholders. Strong financial acumen and experience developing and implementing budgets. Demonstrated expertise in managing pharmaceutical supply chains and clinical therapeutics. Extensive knowledge of medication safety procedures and current trends in contemporary pharmacy service provision. Extensive knowledge of pharmacy informatics and how technology can support and innovate the delivery of pharmacy service. Ability to thrive in a highly data- and model-driven environment. Demonstrated success leading projects and initiatives to improve efficiency, quality, safety and service levels in a complex healthcare environment. Ability to recruit, mentor and retain highly skilled professional staff. Excellent interpersonal, writing, communication, organizational and analytical skills. Demonstrates an ability to utilize effective communication, presentation, financial management, and analytical skills, exhibiting a record of self-initiative, strategic thinking, successful planning, and innovation. Able to work collaboratively with health care executives, providers, and administrators. Knowledgeable and experienced in various areas of pharmacy, including but not limited to: operations, systems, technology, and personnel management. Demonstrates an ability to apply and utilize knowledge of quality management process, regulatory compliance, accreditation, healthcare laws, integrated care delivery system related to pharmacy, medicine, and nursing. Demonstrates ability to lead and manage professionals and others collaboratively across multiple sites. Proven ability to lead and manage through influence and change, achieve performance outcomes through others, and galvanize action through synthesis and interpretation of outcome data. Demonstrates success in meeting/exceeding performance expectations, with consistent delivery of results to the satisfaction of internal and external stakeholders. Proven ability of balancing execution of the strategic vision through leadership and delegation, with a willingness and competence to dive into the details as needed. Decisive, action-oriented, personal integrity, capable of executing strategic vision/plan while persevering in difficult situations with focus on strategic leadership issues. Incumbent should be able to lead through delegation and an open, collaborative style. Shows an ability to lead large scale (region-wide), complex and significant redesign, reorganization, performance improvement and change management efforts. Able to travel frequently within geographic area required. Proficient with using computers as needed to monitor and report financial and operational performance
Entity: UNC Medical Center
Organization Unit: HCS Pharmacy Administration
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes