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    Sales Associate

    Guess, Inc.
    Charlotte, NC 28201
    Full-time, Part-time
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    Job Description

    Job Title

    Sales Associate

    Job Description

    Reports to: Store Management
    Position Overview
    The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

    Customer Experience
    - Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
    - Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
    - Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
    - Provides customers with current relevant information about the product
    - Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
    - Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
    - Sincerely thanks all customers for shopping as they exit the store

    Cooperation & Dependability
    - Satisfactorily completes all duties as assigned by management
    - Is punctual and adheres to designated work schedule
    - Is flexible and works well with peers and management to accomplish duties
    - Demonstrates a sense of urgency to maintain visual standards within their assigned zone
    - Follows GUESS Policies and Procedures 100%
    - Performs housekeeping duties as required

    Miscellaneous Responsibilities
    - Participates in and attends all store meetings and other related functions
    - Represents a positive attitude toward the merchandise and the company
    - Participates in all inventories
    - Assumes and completes other duties as assigned by store management
    - Some heavy lifting in excess of 30 pounds
    - Scheduled shifts may require standing for a minimum of eight hours

    Req #




    Store Address

    6801 Northlake Mall Drive, Space 160 - Charlotte, NC 28216



    Store Location

    Northlake Village - GUESS

    Posting ID: 562607215Posted: 2020-07-14