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                  Cake Decorator

                  Dunkin'
                  709 S. Kings Drive, Charlotte, NC 28204
                  Full-time, Part-time

                  Job Description

                  Essential Cake Decorator functions include, but are not limited to:

                  • Prepare and decorate cake products according to customer specifications and all applicable standards and procedures. for special orders and walk-in customers.
                  • Properly and safely operate and maintain cake equipment while following all health and safety standards.
                  • Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions.
                  • Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
                  • Conducts sampling and actively sells products
                  • Take and fill customer cake orders on the phone and in person in a professional and timely manner.
                  • Be pleasant and alert to our customer needs.
                  • Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
                  • Clean work area, organize and stock needed items.
                  • Stock and execute proper rotation of products.
                  • Keep cake production area and equipment clean and sanitary.
                  • Inform immediate supervisor promptly of all problems or unusual matters of significance.
                  • Perform other duties and responsibilities as requested by management staff.
                  • Communicate all significant issues, both positive and negative, with management staff.

                  Additional Responsibilities:

                  • Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.
                  • Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
                  • Communicate all significant issues, both positive and negative, with management staff.
                  • Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.

                  Qualifications and the Interview Process

                  • Cake decorator’s certification is strongly preferred.
                  • Exceptional decorating skills including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs
                  • You will be asked to provide examples of your previous cakes you have made, so please have your portfolio available and updated.
                  • You will be asked to decorate cakes as part of the interview process.
                  • Coordination skills to follow instructions and duplicate drawings and letters from printed images.
                  • Must practice established food-handling procedures to meet any local health regulations.
                  • Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
                  • Must be able to stand for long periods of time.
                  • Must be able to work in and out of different temperature ranges.
                  • Must be able to lift up to 50 pounds.
                  Posting ID: 74274407Posted: 2020-03-23