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Customer Service Advisor

Jiffy Lube

511 Tunica Drive W, Marksville, LA 71351
14.7 miles
Full-time, Part-time
  • Urgently Hiring

Lead Customer Service Advisor

Jiffy Lube

511 Tunica Drive W, Marksville, LA 71351
14.7 miles
Full-time, Part-time
  • Urgently Hiring

Multi Care Mechanic

Jiffy Lube

511 Tunica Drive W, Marksville, LA 71351
14.7 miles
Full-time, Part-time
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Automotive Technician

Jiffy Lube

511 Tunica Drive W, Marksville, LA 71351
14.7 miles
Full-time, Part-time

    Customer Service & Data Entry Asst (Remote)

    Ottsen Oil Company
    122 West Church Street,, Bunkie, LA 71322
    Part-time, Full-time
    Wage:$22.00- $35.00 per hour
    Refer friends, get paid!

    Job Description

    Essential Job Functions:

    Primary: • Prompt and accurate data entry of new books into online sales system Indaba, includes: examining each books condition accurately, typing condition and other details into online system, scanning books, then placing them in the correct location on our shelves • Meeting individual daily and weekly entering goals • Monitoring all online sales customer emails and phone calls, and responding to all inquiries/questions/complaints within 24 hours (or 48 hours on the weekends). Inquiries can include: tracking orders, requests for refunds/replacements/returns, and general questions/feedback • Assisting in coaching members of our vocational internship program • As needed, researching pricing history of items • Processing refunds and returns, including examining returned books and relisting online, if appropriate • Performing quality control on all books uploaded, and spot-checking 5% of books placed on shelves

    Secondary: • Sorting donations, for online sales and/or for secondary vendor partners • Scanning donations • Monitoring customer feedback/health of our online marketplaces, suggesting improvement ideas to management • Monitoring recent trends in online sales, internally and externally, and suggesting best practices to management

    Minimum Requirements

     

    Other Functions

    Other functions are required with this position include:

    • Participate in at least four direction actions per year aimed at ending

    the twin crises of homelessness and HIV/AIDS

    • Know the company mission statement and be able to inform

    and discuss with customers and donors

    • Embody the Housing Works values of Stronger Together, High

    Performance, Membership, and All In

    • Other duties as assigned

    Education:

    High School Diploma or equivalent preferred

    Qualifications/Requirements

    • Customer Service experience preferred
    • Advanced computer and telephone skills required
    • Experience in databases and with Microsoft applications (Word, Excel,

    etc.) required

    • Job coaching and/or personal/professional management experience

    and/or graduate of vocational program preferred

    • Flexibility in hours/scheduling required; including weekends, evenings,

    and holidays

    Competencies

    The following additional competencies are viewed as important to success in this position: • Self-starting, self-motivated problem-solving mindset • Positive attitude, especially when dealing with challenging customers • High energy! • Works well with others and independently with little supervision • Patience, empathy, and good interpersonal and communication skills to communicate with colleagues and a diverse group of interns • Excellent organizational skills • Impeccable attention to detail

    Essential Physical Demands/ Working Conditions

    • Required to stand, walk, kneel, and bend for long periods of time • Ability to go up and down stairs frequently • Ability to lift a minimum of 40 lbs • Must be able to type on a keyboard • This position may not be performed remotely

    Ottsen Oil company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Ottsen Oil Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Posting ID: 567300173Posted: 2020-08-08