Summit Careers Inc. is a full-service staffing and recruiting firm located in Springfield, MA.
We are looking for top notch call center representatives for temp to hire positions.
The ideal candidate for this call center position will have a willingness to learn, improve and works well independently as well as part of a team.
- Answer incoming customer phone calls and take appropriate action for each call
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
- High school diploma or GED required
- Strong computer skills
- Excellent interpersonal communication skills
- High level of professionalism
- Must be available to work some holidays and weekends
- Strong problem solving abilities
- Bilingual is a plus
If you think you are the right person to work in a high volume call center and you are ready to take the next step in your career, please apply today!
Posting ID: 583375277Posted: 2020-11-03