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633 Analytical Jobs in cincinnati, oh

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    Customer Analytics-Customer Insights KPF Analyst

    Kroger

    1014 Vine Street, Cincinnati, OH 45202
    2.4 miles Full-time, Part-time

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          Kroger

          1014 Vine Street, Cincinnati, OH 45202
          2.4 miles Full-time, Part-time

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            Kroger

            1014 Vine Street, Cincinnati, OH 45202
            2.4 miles Full-time, Part-time

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              Kroger

              1014 Vine Street, Cincinnati, OH 45202
              2.4 miles Full-time, Part-time

                Customer Analytics-Customer Insights KPF Analyst

                Kroger
                1014 Vine Street, Cincinnati, OH 45202
                Full-time, Part-time
                Similar jobs pay $8.92 - $13.00
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                Job Description

                Company Name: Kroger General Office
                Position Type: Employee
                FLSA Status: 8

                 

                 

                Position Summary

                Provide customer insights for Kroger Personal Finance and senior leadership to enrich the decision-making process. Utilize customer data to engage households and grow long-term loyalty through various financial product offerings. Work will include performing promotion post analysis, ad hoc analysis, trend reporting, and development of customer targeting methods. Perform customer profiling, data modeling and liability projections. Findings will be communicated, and recommendations will be made based on those discoveries. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

                Essential Job Functions

              • Direct and manage analysis of detailed customer and market data in a consolidated and actionable format
              • Gather and analyze data from a wide array of data sources, tools and individuals
              • Support all lines of business within Kroger Personal Finance; skillfully and confidently make recommendations to internal customers at all levels of management
              • Collaborate with Marketing, Digital, Category Managers and leadership to create thoughtful analysis; share new learnings by attending and/or organizing meetings
              • Deliver accurate and consistent insight in a format that enables teams and executives to understand and act upon complex concepts or data
              • Analyze promotions and sales plans to measure the extent to which they drive sales, engage customers, and promote loyal household growth
              • Create and maintain trend reporting that monitors key measures
              • Generate and manage high-level quarterly and annual reporting for senior leadership; create ad-hoc insight reports that answer specific business questions and/or provide new customer-centric solutions
              • Create data modeling and liability projections
              • Create customer targets and methodologies for meeting those targets
              • Must be able to perform the essential job functions of this position with or without reasonable accommodation
              • Minimum Position Qualifications

              • 2+ years of relevant experience
              • Prior experience analyzing and interpreting structured and unstructured data to create actionable insight
              • Effective analytical thinking and methodologies
              • Strong oral and written communication skills
              • Ability to translate technical data/insights into a format that is easy for any audience to interpret
              • Exhibit a passion for analytics of customer, product and market data
              • Proficient in Microsoft Office
              • Basic understanding of database systems and concepts
              • Ability to work independently or in groups
              • Desired Previous Experience/Education

              • Any experience using SQLServer, Alteryx, Tableau, and Power BI
              • Understanding of the operational capabilities of technical loyalty systems
              • Understanding of loyalty-building strategies and tactics
              • Understanding of financial industry practices and strategies
              • Understanding of tools and information from third parties, such as 84.51 and IRI
              • Background using Kroger information systems, such as KCMS, Essbase, T-logs, CXP and Business Objects
              • Experience with presenting to groups
              • Bachelor's Degree
              •  

                Education Level: Bachelor's Desired
                Required Travel: Up to 25%
                Required Certifications/Licenses: None
                Position Type: Full-Time
                 Regions: General Office- Cincinnati


                 

                Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

                 

                Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

                 Posting Notes:  OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Analytics & Execution; Kroger Personal Finance || Employee || Exempt || Full-Time || None 

                Posting ID: 598859788Posted: 2021-01-13