About this role:
The Human Resources Coordinator is an integral part of the Baker Boyer Human Resources (HR) team, assisting and providing professional level HR support to management, employees and the HR department. The HR Coordinator fills a central role in the HR team, serving as a primary point of contact for bank personnel and providing vital support for a wide variety of HR functions. Builds relationships with coworkers and management while maintaining a high level of professionalism and ensuring confidentiality. Displays understanding and competence of HR related laws and regulations and communicates them effectively with all employees.
Role and Responsibilities:
Human Resources and bank-wide team support:
Build rapport and credibility with other employees and be available to answer questions/advise on employee and work-related issues.
Primary person responsible for the general HR inbox, addressing and responding to employee questions/requests and/or connecting them with the correct person/resource.
Provide support and assistance for employees with FMLA and/or Washington Paid Family and Medical Leave (PFML) needs and questions.
Oversee or maintain HR records to include but not limited to personnel files, payroll records, computer data, and applicant data.
Process all invoices directed to Human Resources department.
Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance.
Respond to inquiries regarding policies, procedures, and programs.
Manage employee nametag production and delivery.
Collaborate with Events Coordinator on HR-related Bank events, including employee training events, semi-annual meetings, service award banquet, summer event, and winter party.
Assist with new employee orientation to foster positive attitude toward Bank goals.
Assist with the administration of performance review program to ensure effectiveness, compliance, and equity within organization.
Prepare or assist with preparation of various government required reports/forms (e.g. ACA).
Assist in collection of data for various surveys, reports, benefits, employment information.
Human Resource Management System (HRMS) - UltiPro - Support:
Primary responsibility for password resets and employee technical issue trouble shooting.
Will lead the transition of paper files to UltiPro employee file management.
Assist with ongoing optimization and maintenance to help ensure information is accurate and we are maximizing the efficiencies available within the system.
Process employee changes (e.g. address/name changes, 401K elections, job/compensation changes, etc.).
Audit and process payroll generated reports to ensure accuracy.
Produce relevant reports for management and staff.
Cross-train with Sr. Payroll Specialist; back-up payroll function.
Provide other assistance as needed.
Benefit administration support:
Cross-train with HR Generalist on benefit administration functions to provide assistance and backup for activities like processing and auditing enrollment for newly eligible employees and terminated employees in payroll and with insurance carriers.
Assists with the coordination of open enrollment and benefit orientation events.
Assist with auditing, balancing, and paying insurance premiums bi-monthly.
Contact insurance company or broker to help resolve issues/disputes.
Assist employees with benefit questions and concerns.
Assists with coordination and communication of wellness program activities.
Works with Events Coordinator in management of "Breakfast on the Go!" program.
Recruiting and hiring support:
Learn recruiting process and systems and serve as backup to Recruiter.
Coordinates advertising of positions in relevant social media, newspaper, job boards, etc.
Assist with scheduling and conducting applicant assessments and screening activities.
Run and review necessary background checks and drug screenings prior to employment.
Education and Experience Requirements:
Associate's degree (A. A.) or equivalent from a community college and two or more years related experience and/or training; or equivalent combination of education and experience to perform the duties. Degree and/or general understanding of Human Resources field desired. Certification in Human Resources (e.g. PHR, SHRM-CP) beneficial.
Skills and Qualifications:
Excellent customer service skills; able to deliver professional and courteous contact with employees and vendors and other professionals, in person, on the phone or through written correspondence.
Proactively builds and maintains positive relationships by portraying an approachable and open-minded outlook
Demonstrates technical capacity. Strong knowledge and ability to use Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint) with proficiency and accuracy. Experience with HRMS (especially UltiPro) desired.
Demonstrates strong verbal and written communication skills.
Ability to deal with problems involving several variables in standardized situations, or seek additional support when needed
Exceptional time management skills, attention to detail and accuracy; ability to efficiently organize and prioritize multiple tasks.
Willingness to take initiative; proven ability to work independently and with limited direction
Ability to apply logic and reasoning when carrying out instructions furnished in written, oral, or diagram form
Knowledge of/or ability to easily learn and maintain banking policies and procedures
Physical Demands/Conditions Requirements:
The job tasks and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as appropriate to enable individuals with qualified disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, write, type, speak, & listen. The employee is occasionally required to stand, walk, reach, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus. Ability to sit at desk and work on computer.
Occasional travel for business or educational purposes.
About Baker Boyer:
Baker Boyer is the oldest independently owned community bank in the Pacific Northwest. It serves the Walla Walla Valley, Kennewick and Yakima communities with seven branches, providing wealth management as well as personal and business banking services.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Baker Boyer believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to adjust the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company.
Baker Boyer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.