5 Greeter Jobs in colonial heights, va

As a Cashier/Greeter, your primary purpose is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for ensuring Guests are seated in a timely matter, and that all Guest needs are managed with a sense of urgency in a friendly and helpful manner.

Job responsibilities will also include, but are not limited to:

• Provide warm welcome to incoming Guests while ensuring timely seating
• Accurately communicate waiting times to Guests and maintain timely communication to ensure Guests are kept informed with regards to their seating status
• Alert waiter/waitress of new Guests
• Seat Guests in appropriate area to ensure they are comfortable, ensuring that a server does not have too many tables to ensure quality Guest experience
• Assist with answering telephones and the assembly of takeout orders when necessary
• Assist Servers with running food and bussing tables
• Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
• WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun and value
• Anticipate and respond to customer concerns and/or complaints and bring any issues to the attention of the manager with a sense of urgency
• Thank Guests as they leave and solicit feedback about the quality of service they received and/or their personal experience
• Invite Guests to return to BWW in the future

Qualifications:

• At least 18 years of age
• Prior foodservice experience strongly preferred